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5 Star Cleaning - Water Remediation

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 52 Google reviews · How we rank ›

5.0(52) 88 composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration ServiceMold Remediation
5 Star Cleaning - Water Remediation
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Insurance Claims Assistance
Reviews
52

What recent reviews say

When water or fire damage hits, reviewers call 5 Star Cleaning and get a crew on site within an hour, often the same day. The team walks clients through restoration steps, insurance paperwork, and next moves with patience and clarity, leaving homes dry and secure.

Staff handle everything from basement floods to roof leaks to sewage backups. Reviewers consistently praise the professional tone, fast decisions, and honest advice about costs and coverage. One client reports a warranty against future mold issues after basement restoration.

Praised for
  • fast response and arrival
  • clear communication and guidance
  • professional and calm demeanor
  • insurance claim support
  • thorough drying and restoration work
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctualsaved-property
Best for: homeowners and condo owners facing urgent water or fire damage who value quick arrival and hands-on insurance support

Strengths

  • same-day arrival, often within an hour
  • insurance claim guidance included
  • IICRC certified and mold-warrantied work
  • calm, communicative approach under stress

What reviews say by service

Water Damage Restoration Service
Fast arrival (within 45 mins to 1 hour), thorough drying, professional execution with attention to detail
Flood & Water Extraction
Removes standing water and sub-flooring, disinfects, and dries basements within days; handles sewage backup incidents
Fire & Smoke Damage Restoration
Reviewers note same-day response for fire incidents; detail is sparse but sentiment is positive
Insurance Claims Assistance
Staff explain claim steps, work within insurance coverage limits, and ensure full coverage approval per reviewers
Mold Remediation
Provides warranty against future mold issues after water restoration work

How it compares

  • Rated 5 against a 4.66 average across the 501 flood & water extraction businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 75
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
0
3
0
2
0
1
0

Contact

Address
6021 Yonge St #107, North York, ON M2M 3W2

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
24/7 Water Damage ServiceWater Damage RestorationWater Damage Insurance ClaimsWet Basement RestorationCondo Water RestorationReconstruction and RepairsEquipment RentalRug Cleaning

Credentials claimed:IICRC Water Damage Restoration Certified, IICRC Certified Firm, Professional Mold Inspection Institute Certified, Certified Residential Mold Inspector, Certified Mold Remediator, Certified Commercial Mold Inspector, Xactimate Version 28 Certification

Operating:since 1998

As published by the business on its own website; not independently verified.

Enquire about 5 Star Cleaning - Water Remediation

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Common questions

How fast can you respond?
Reviewers report arrival within 45 minutes to 1 hour of calling, including late-night emergencies at 11:00pm.
Do you help with insurance claims?
Yes. Staff explain claim steps and work within your coverage limits so your claim gets fully approved.
Do you guarantee mold won't return after restoration?
One reviewer reports receiving a full warranty against mold issues after basement restoration work.

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Last updated 2026-08-12