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Water damage restoration service in Kitchener

22 water damage restoration services in Kitchener, Ontario. Find trusted local providers by reviews. How we score ›

Best water damage restoration companies in KitchenerBest fire & smoke damage restoration companies in Kitchener

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Flood & Water ExtractionFire & Smoke Damage RestorationMold RemediationSewage & Biohazard CleanupStructural Drying & Dehumidification24/7 Emergency ResponseInsurance Claims AssistanceWater Damage Restoration Service

Top-scored water damage restoration service in Kitchener

22 businesses in Kitchener. See all 22 on the map ›

MoldCare
#1
91

MoldCare

4.9(137)✓ Google-verified

The team deliver consistent, honest service across mold assessment and removal jobs. Reviewers consistently praise responsiveness, transparent pricing with no add-ons, and the crew's ability to complete work efficiently, often in a single day. The business earned trust by diagnosing non-issues correctly and providing detailed inspection reports with photos, leaving customers confident their mold problems were resolved properly. MoldCare serves residential mold cases from initial testing through remediation and reconstruction. The team handles minor attic discoloration checks, major mold removal, and water damage assessment. Staff clean up thoroughly after work and show up early or on schedule. Several reviewers noted this matters when choosing between competing quotes.

Mold RemediationFlood & Water Extraction24/7 Emergency Response
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Direct Basement Waterproofing Kitchener
#2
89

Direct Basement Waterproofing Kitchener

5.0(74)✓ Google-verified

All 18 recent reviews are five-star, consistently citing speed, professionalism, and fair value. Work is completed efficiently with the site left clean and explanations given clearly throughout. Reviewers highlight friendly staff, on-time arrivals, and straightforward pricing with no hidden costs. The experience feels hassle-free from start to finish, with quality results in basement waterproofing and extraction work.

Flood & Water ExtractionWater Damage Restoration Service
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The Roofman Inc
#3
89

The Roofman Inc

4.8(189)✓ Google-verified

Reviewers consistently report rapid dispatch to roof leaks and water damage, often within hours. The team explains problems clearly, provides photo documentation at each stage, and delivers repairs on time. Several customers noted staff members stayed late or went well beyond the job scope to solve drainage issues or find hidden leak sources. One reviewer mentioned a scope mix-up early on, but the business resolved it fairly and committed to better processes. The team are honoured even when work expands, and the crew leaves sites clean and well-organized. Notable for storm damage response and fixing problems caused by previous contractors. Customers praise the combination of technical skill and genuine care in how the team interacts. One reviewer specifically called out a staff member who spent an hour searching for a basement leak source and waited for the plumber. Another mentioned receiving a free inspection and repair for an issue that was not the business's responsibility.

24/7 Emergency ResponseFlood & Water ExtractionWater Damage Restoration Service
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AAA Steam Carpet Cleaning Ltd
#4
87

AAA Steam Carpet Cleaning Ltd

4.8(226)✓ Google-verified

The team, the team, and the team lead a team that handles air ducts, dryer vents, carpets, and upholstery with visible care. Customers repeatedly praise the work quality and friendliness, often returning over years. One technician's rudeness and a shoe-removal dispute stand out sharply against the overwhelmingly positive pattern. The company claims to operate since 1976 across Kitchener, Waterloo, Cambridge, and Guelph. Most reviews highlight efficient, professional service; the crew explains the process clearly and leaves spaces cleaner than expected. Two complaints hint at occasional lapses in respect and communication that undercut the standard.

Flood & Water ExtractionWater Damage Restoration ServiceFire & Smoke Damage Restoration
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National Mold Removal
#5
86

National Mold Removal

4.9(104)✓ Google-verified

The team and the team consistently deliver fast, transparent mold diagnostics and prompt remediation work. Reviewers praise their professionalism, honest pricing, and ability to meet tight timelines even during holidays. Staff stay in touch throughout the job and clean up thoroughly. One significant complaint alleged poor handling of stored items during remediation-goods left outside in wet conditions and not cleaned as promised. The overwhelming majority of reviews report thorough inspections, detailed explanations, and respectful crews who work to schedule with attention to detail.

Flood & Water Extraction24/7 Emergency ResponseInsurance Claims Assistance
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ServiceMaster Restore of Kitchener
#6
81

ServiceMaster Restore of Kitchener

4.6(64)✓ Google-verified

Staff arrive within hours of emergency calls and handle flooded basements, bathroom damage, and sewage backups with speed and care. Most crews tear down wet materials, set up dehumidifiers same-day, and finish cleanup by end of business. A few reviewers noted cleanup gaps, but the bulk of feedback centers on technicians treating homes like their own and keeping owners informed throughout.

Fire & Smoke Damage RestorationFlood & Water ExtractionSewage & Biohazard Cleanup
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FIRST ONSITE Property Restoration
#7
80

FIRST ONSITE Property Restoration

4.5(125)✓ Google-verified

Most customers report quick response, respectful crews, and smooth insurance coordination. Staff keep homeowners informed through each phase and handle fire, flood, and contents restoration with attention to detail. However, two reviewers flagged serious concerns about conflict of interest when acting as TD's preferred vendor, citing incomplete assessments and claim issues that required hiring public adjusters to resolve. The business excels at emergency containment and demolition work, with named staff praised for responsiveness. Concerns surface primarily around estimate accuracy and the tension between representing the homeowner and the insurance company simultaneously, especially for complex claims involving waterproofing and building code compliance.

Fire & Smoke Damage RestorationFlood & Water Extraction24/7 Emergency Response
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BGO ENVIRO
#8
80

BGO ENVIRO

4.7(24)✓ Google-verified

BGO Enviro consistently impresses with rapid response times and transparent, knowledgeable service on mold and asbestos jobs. Staff address root causes alongside visible damage, provide written reports with recommendations, and keep worksites clean. One older complaint flagged a spraying error despite customer warning about pets.

Flood & Water ExtractionWater Damage Restoration ServiceMold Remediation
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Woodhouse Restorations
#9
77

Woodhouse Restorations

4.5(54)✓ Google-verified

Most customers praise Woodhouse for fast emergency response, clear day-to-day communication, and crews that finish jobs cleanly and on time. The team handles complex flood, fire, and mold work with care; staff names like the team, the team, the team, and the team appear repeatedly in reviews citing professionalism and attention to detail. However, two recent complaints flag serious delays (weeks of no response, work starting months after approval) and inconsistent workmanship on larger jobs, with one customer reporting the need for callbacks to fix substandard work and poor cleanup practices. Insurance referrals are common, and staff manage claims smoothly for most. The gap between top-tier five-star jobs and the troubled accounts suggests outcomes depend heavily on which crew and project manager are assigned. Those expecting quick turnaround and daily communication should verify availability upfront; larger jobs or delayed approvals may require more oversight.

Fire & Smoke Damage RestorationFlood & Water Extraction24/7 Emergency Response
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Last updated 2026-08-12