Best fire & smoke damage restoration companies in Hamilton
These are the Hamilton restoration companies where fire and smoke damage cleanup is a core part of the business, ranked by our earned composite score (see methodology), which weighs rating, review volume, recency, and sentiment together rather than star rating alone.
Looking for burst pipes or basement flooding instead? See our separate list of the best water damage restoration service overall. The order here reflects each company's track record across emergency restoration work broadly, not fire jobs in isolation.
Picks are ranked by score and relevance to fire & smoke damage restoration, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Structured Restoration - Hamilton/Burlington | 92 | 5 (131) | — | Fast, insurance-savvy full-service restoration |
| 2 | Alesca Inc | 90 | 5 (70) | — | The team reporting and same-day dispatch |
| 3 | First General Hamilton | 76 | 4.3 (65) | — | The team-service crews with named specialists |
| 4 | SERVPRO of Hamilton, Mohawk | 70 | 5 (5) | — | Small but consistently positive track record |
| 5 | FIRST ONSITE Property Restoration | 67 | 3.9 (76) | — | The team-trade crews for larger jobs |
| 6 | Moncast Custom Painting and Drywall | 61 | 4.9 (7) | — | The team-restoration drywall and paint finishing |
| 7 | Graham | 54 | 3.9 (22) | — | Sewage cleanup and quick estimates |
| 8 | Home Restorations Hamilton | 47 | 5 (1) | — | Newer listing, still building a track record |
| 9 | Puropro Property Restoration | 24 | — | — | Unrated newcomer, worth a direct inquiry |
Structured Restoration - Hamilton/Burlington
5 (131 reviews)score 92/100
Reviewers describe arrival within 30-45 minutes of calling and a team that manages the insurance claims process directly, which matters as much on a fire or smoke job as it does on a flood. The high composite score reflects consistent five-star sentiment across 131 reviews, with praise for clear communication and site prep so reconstruction crews can move in fast.
- 30-45 minute emergency response time
- Staff handle insurance claims from start to finish
- The team team members known for follow-up and availability
- Prepares sites so reconstruction contractors can start right away
Services: structural drying dehumidification, flood water extraction, fire smoke restoration, mold remediation
Alesca Inc
5 (70 reviews)score 90/100
Alesca answers calls quickly, quotes the same day, and typically starts work within 24 hours, backed by a strong sentiment score across 70 reviews. Reviewers particularly call out the detailed before-and-after photo reports, which is a useful paper trail for insurers on a fire or smoke claim.
- Same-day quotes and site visits
- The team photographic before-and-after reports
- No hidden fees or fear-based selling tactics
- Thorough containment and cleanup, sites left organized
Services: fire smoke restoration, flood water extraction, mold remediation, water damage restoration service
First General Hamilton
4.3 (65 reviews)score 76/100
First General brings rapid arrival and a full-service setup covering content packing, storage, and finishing work, with several named technicians called out repeatedly for responsiveness and technical knowledge. The rating sits lower than the top two, pulled down in part by a damage-assessment dispute noted below.
- Rapid emergency response and arrival
- The team technicians praised for expertise and communication
- The team-service restoration including content packing and storage
- Insurance claim coordination built into the process
Watch out: One homeowner felt a damage assessment didn't reflect their property's actual condition, and follow-up on that concern was slow.
Services: 24 7 emergency response, flood water extraction, structural drying dehumidification, water damage restoration service
SERVPRO of Hamilton, Mohawk
5 (5 reviews)score 70/100
All five reviews on file for this SERVPRO location describe fast response and professional, low-hassle handling of water emergencies. The composite score is held back mainly by the small review count rather than by any negative feedback, so treat it as an early but clean signal.
- Fast response times reported across all reviews
- Professional, hassle-free handling of restoration work
Watch out: Only five reviews are on record so far, so there isn't much of a track record to judge yet.
Services: flood water extraction, structural drying dehumidification, fire smoke restoration, water damage restoration service
FIRST ONSITE Property Restoration
3.9 (76 reviews)score 67/100
FIRST ONSITE keeps plumbing, painting, and flooring trades in-house, which suits bigger fire or smoke restoration jobs that need multiple specialties under one roof. Sentiment is mixed across 76 reviews: most describe fast dispatch and daily updates, but a real minority report jobs stalling out after the initial inspection.
- Rapid emergency dispatch
- The team-trade crews (plumbing, painting, flooring) in-house
- The team updates and clear process explanation when it goes well
- The team to detail noted by many reviewers
Watch out: A notable share of reviewers describe jobs left unfinished with no follow-up, and one reports a site report inaccuracy that may have affected an insurance claim.
Services: fire smoke restoration, flood water extraction, structural drying dehumidification, water damage restoration service
Moncast Custom Painting and Drywall
4.9 (7 reviews)score 61/100
Moncast isn't a restoration company first, but its seven reviews consistently praise punctual, careful work that stays at or below the quoted price, useful for the drywall and paint repair stage after smoke or fire damage. The composite score reflects the small sample and no recent review activity logged.
- The team on time and finishes within quoted price
- The team up daily and protects the property while working
Watch out: Only seven reviews on file and none recent, so this is a smaller, less-visible pick than the others on this list.
Services: flood water extraction, water damage restoration service, fire smoke restoration
Graham
3.9 (22 reviews)score 54/100
Graham can turn around estimates fast and reviewers single out its sewage cleanup crew for strong follow-through, backed by insurance claims support. That said, sentiment across 22 reviews is mixed, with real complaints pulling the score down.
- Quick quote turnaround
- Experienced sewage cleanup crew
- Same-day or next-day mobilization
- Insurance claims support
Watch out: Reviewers report unprofessional conduct including a reported racial slur from staff, missed deadlines, and little follow-up on smaller jobs.
Services: fire smoke restoration, flood water extraction, water damage restoration service, 24 7 emergency response
Home Restorations Hamilton
5 (1 reviews)score 47/100
Home Restorations Hamilton has just one review on file so far, a five-star rating, which isn't enough to draw firm conclusions about consistency. It's included here as a lower-confidence pick worth checking in on as more reviews come in.
- Sole review on record is a perfect five-star rating
- Listed as an active Hamilton-area restoration provider
Watch out: Only one review exists, so there isn't enough data yet to judge how this company performs job to job.
Services: fire smoke restoration, flood water extraction, water damage restoration service, 24 7 emergency response
Puropro Property Restoration
score 24/100
Puropro Property Restoration currently has no Google reviews or rating on file, so there's no sentiment history to draw from yet. It's listed here as part of Hamilton's restoration provider set, but anyone considering it should verify credentials and recent work directly.
- Listed as a Hamilton-area restoration provider
- Profile available for direct inquiry to confirm current services
Watch out: No reviews or rating exist yet, so there's no track record to evaluate before booking.
Services: flood water extraction, water damage restoration service, fire smoke restoration