Best fire & smoke damage restoration companies in Ontario

★★★★★5 (162 reviews)score 93/100

Leads the field with a 93.3 composite score built on 162 reviews at a perfect 5.0, backed by consistent praise for same-day arrival and full-scope reconstruction. The team handle everything from demolition through rebuild while supervisors return in person to check equipment and progress, and staff are noted for knowing the insurance process well enough to keep claims moving without added stress.

• Same-day or next-day emergency response
• Hands-on supervisor follow-up through the whole job
• Insurance claim guidance built into the process
• The team demolition-to-rebuild capability, not just cleanup

Services: flood water extraction, 24 7 emergency response, fire smoke restoration, insurance claims assistance

★★★★★5 (139 reviews)score 92/100

Scores 92.4 on 139 five-star reviews, with reviewers across water, fire, and mold jobs describing immediate callbacks and a team that spots hidden damage others miss. Staff negotiate directly with insurers and turn around transparent quotes the same day, even coordinating repairs for clients who are out of the country.

• Immediate callback, including evenings and weekends
• The team hidden damage during assessment
• Direct insurance negotiation on the homeowner's behalf
• Same-day, transparent quotes

Services: mold remediation, flood water extraction, 24 7 emergency response, fire smoke restoration

★★★★★5 (137 reviews)score 92/100

Earned its 92.3 score during Ottawa's record flooding, when reviewers watched this crew show up immediately, hold pricing steady under pressure, and go beyond their own job to help neighbours still waiting on insurers. Beyond emergency response, the team handles structural demolition (including asbestos), mold remediation, and rebuild coordination, with no complaints turning up across 137 reviews.

• Rapid dispatch during major, widespread disasters
• No price gouging under crisis conditions
• The team demolition, asbestos, and mold in one scope
• The team documentation built in for insurance claims

Services: flood water extraction, fire smoke restoration, sewage cleanup, structural drying dehumidification

★★★★★4.8 (486 reviews)score 91/100

Carries the largest review base on this list at 486, with a 4.8 rating and a composite score of 91.1 (medium confidence given the rating spread). Reviewers describe project managers who explain complex water, fire, and mold jobs in plain terms and deliver clean, durable results that hold up over time.

• 24/7 emergency response
• The team project managers own communication start to finish
• Insurance claims support
• Restores homes to like-new condition

Services: flood water extraction, 24 7 emergency response, fire smoke restoration, insurance claims assistance

★★★★★4.9 (161 reviews)score 90/100

Scores 89.9 across 161 reviews, with reviewers describing same-day mobilization and supervisors who return daily to verify drying progress rather than disappearing after day one. The team handles mold containment, sewage cleanup, and structural assessment with honesty that reviewers say stops short of pushing repairs that aren't needed, and the work carries a warranty that's honoured years later.

• Same-day emergency dispatch
• The team supervisor visits during drying
• The team assessments that avoid overselling
• The team follow-up that holds years later

Watch out: A couple of reviewers mention missed appointment windows, though one case was escalated and resolved directly.

Services: mold remediation, flood water extraction, 24 7 emergency response, fire smoke restoration

★★★★★5 (139 reviews)score 90/100

Rates 5.0 across 139 reviews for a composite of 89.5, with customers describing arrival within about 20 minutes and diagnosis done over photos before the crew even lands. The team covers ice-dam damage, sewer backups, and attic mold, and sends job reports immediately after wrap-up.

• The team within about 20 minutes of the call
• Remote assessment via photos to speed triage
• Available after-hours and on weekends
• The team restoration including flooring and painting

Watch out: A few reviewers mention slow callbacks or follow-up after the initial job.

Services: fire smoke restoration, sewage cleanup, flood water extraction, water damage restoration service

★★★★★5 (76 reviews)score 89/100

Every one of its 76 reviews is five stars, producing an 89.2 composite score (medium confidence given the smaller sample than the leaders). Reviewers across water, fire, and sewage jobs describe crews that check in after the work is done and fold insurance coordination into the process without being asked.

• Perfect five-star record across all reviews
• 24/7 emergency response
• Insurance coordination built into the job
• The team corrects subcontractor issues without pushback

Services: insurance claims assistance, fire smoke restoration, flood water extraction, water damage restoration service

★★★★★4.8 (131 reviews)score 89/100

Posts an 88.8 composite score on 131 reviews at 4.8, with reviewers describing crews that pack and protect valuables, disinfect thoroughly, and document everything for insurance without leaving a mess. The team managers are noted repeatedly for staying on top of jobs from extraction through final renovation.

• Fast mobilization to flooding emergencies
• The team and certified across multiple disciplines
• The team repairs from extraction to final renovation
• Careful handling and documentation of valuables and furniture

Services: flood water extraction, fire smoke restoration, insurance claims assistance, water damage restoration service

★★★★★4.8 (102 reviews)score 87/100

Scores 87 on 102 reviews at 4.8, with a standout theme: staff who call back within minutes and will tell a homeowner when a job is outside their scope rather than take it anyway. Reviewers highlight detailed before-and-after photo documentation and crews that seal off work areas to contain dust and debris.

• Fast callback and on-site estimates
• Turns away work outside their scope instead of upselling
• The team before/after photo documentation
• Work zones sealed to contain dust

Watch out: One review flagged a vague complaint without much detail, an outlier against an otherwise clean record.

Services: mold remediation, flood water extraction, 24 7 emergency response, fire smoke restoration

★★★★★5 (42 reviews)score 87/100

The team an 86.6 composite score on a five-star average from 42 reviews so far, with homeowners describing a fast phone answer and step-by-step explanations that turn panic into a manageable process. The team documents damage in detail for insurance and carries jobs through to full rebuild, and several reviewers passed the recommendation on to neighbours.

• Same-day emergency response
• Insurance guidance and detailed documentation
• Source-finding, not just symptom cleanup
• Personable, respectful on-site manner

Services: flood water extraction, fire smoke restoration, mold remediation, water damage restoration service

★★★★★5 (37 reviews)score 86/100

Sits at an 86 composite score with a perfect rating across 37 reviews, a smaller sample but a consistent one: technicians reaching flooded basements the same night they're called and getting to mold complaints within hours. On-site air and moisture testing plus direct insurance coordination back up the fast response.

• Same-day or next-day arrival on emergencies
• On-site air and moisture testing
• Direct insurance coordination
• Extra care taken in homes with young children

Services: flood water extraction, fire smoke restoration, insurance claims assistance, water damage restoration service

★★★★★4.9 (94 reviews)score 86/100

Scores 85.6 on 94 reviews at 4.9, with reviewers describing on-site supervisors who coordinate directly with insurance from the first call through final renovation. The scope runs the full chain from emergency response to rebuild, with content handling and temporary storage included.

• Direct insurance coordination and claim management
• The team stay on-site through the job
• The team scope from emergency response to renovation
• The team handling and temporary storage included

Watch out: A couple of reviewers noted minor cleanup oversights, like soot left on curtains or a broken blind, addressed once flagged.

Services: fire smoke restoration, insurance claims assistance, structural drying dehumidification, flood water extraction

★★★★★5 (61 reviews)score 85/100

Rates 5.0 across 61 reviews for an 85.3 composite score, with customers describing precise finishing work on painting, drywall, and cabinet refinishing after the structural repairs are done. Reviewers consistently mention clear communication before work starts and a habit of leaving the home cleaner than it was found.

• Precise finishing work across multiple trades
• Flexible with mid-project changes
• Thorough site cleanup after completion
• The team, clearly communicated pricing

Services: water damage restoration service, flood water extraction, fire smoke restoration

★★★★★5 (32 reviews)score 85/100

Posts an 85.3 composite score on a perfect rating from 32 reviews, a smaller sample but a clean one, with reviewers describing quick response to water damage and ice removal that carries directly into later renovation work. The team on-site supervision and transparent pricing come up repeatedly, including for complex jobs like dust control in live commercial offices.

• 24-hour emergency response to water, ice, and fire damage
• Restoration work integrates directly into renovation
• The team on-site supervision
• Transparent pricing and insurance documentation support

Services: flood water extraction, water damage restoration service, fire smoke restoration

★★★★★5 (31 reviews)score 85/100

The team an 85.1 composite score with a perfect rating across 31 reviews so far, with reviewers across Toronto, Markham, and the team reporting roughly 30-minute response times and water extraction completed within days. The team is IICRC-certified and reviewers report no hidden costs or surprises through extraction, drying, and reconstruction.

• About 30-minute emergency response times
• The team water extraction and drying within 72 hours
• The team multiple damage types including asbestos
• IICRC-certified team

Services: flood water extraction, 24 7 emergency response, fire smoke restoration, insurance claims assistance