Absolute's work quality divides reviewers sharply. When staff engage directly on restoration jobs-flood response, mould remediation, water damage-they often earn praise for attentiveness and organization; technicians like the team receive specific credit for careful, detailed work and communication. Yet this praise is overwhelmed by sustained complaints about reckless driving by company vehicle operators, a problem multiple reviewers say has persisted for nine years.
Critical concerns emerge around restoration outcomes too. One condo project receiving $30,000 in insurance funding resulted in separating vinyl flooring and incomplete drywall repair; the project manager dismissed concerns and stopped responding after the third failed attempt. The split rating (53% five-star, 41% one/two-star) and volume of safety-focused criticism suggest internal consistency issues and possible culture misalignment between field crews.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:Industry-certified electricians
Operating:over 15 years
As published by the business on its own website; not independently verified.
All six reviews are five-star. Reviewers praise the team for arriving quickly to water and sewage emergencies, handling basement floods and sewer backups with efficiency, and keeping costs transparent from the start. The crew communicates calmly throughout stressful jobs and explains each step without rushing or pressuring customers.
Westwood R&R Group responds to flood calls late at night and arrives within an hour. All 11 reviewers rate them five stars; they praise the team's professionalism, speed, and commitment to getting the job done right without surprises.
Two reviewers praised rapid emergency response and skillful detection of hidden water damage in walls and flooring. The team's responsiveness and hands-on approach impressed both callers.
Last updated 2026-08-12