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BELFOR Property Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 96 Google reviews · How we rank ›

3.9(96) 67 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationMold RemediationFlood & Water Extraction24/7 Emergency ResponseWater Damage Restoration ServiceInsurance Claims Assistance
BELFOR Property Restoration
Services
Fire & Smoke Damage Restoration, Mold Remediation, Flood & Water Extraction
Reviews
96

What recent reviews say

Strong technical performance on water, fire, and flood damage mitigation, with crews praised for professionalism and attention to detail. However, serious concerns arise from multiple reports of aggressive driving by marked company vehicles and at least one complaint of sloppy workmanship, long delays, and unfinished repairs after years of waiting.

Recent shift: Complaints about employee driving behavior have recurred over recent months (three separate incidents in the past year), and at least one has gone unaddressed for weeks, suggesting a possible compliance or management gap.

Praised for
  • fast emergency response
  • knowledgeable assessment and project management
  • professional crews
  • detailed restoration work
  • insurance process support
Watch-outs
  • reckless employee driving behavior
  • poor follow-up on complaints
  • slow project timelines
  • incomplete work and quality lapses
fast-responseprofessional-crewthorough-dryingincomplete-workunprofessionalpoor-communication
Best for: homeowners dealing with flood, fire, or storm damage who need urgent extraction and professional restoration backed by insurance.
Think twice if: Reckless driving by company vehicles has been reported multiple times in marked trucks; one complaint went unaddressed for three weeks. Quality control on reconstruction has been inconsistent in at least one high-profile case.

Strengths

  • 24/7 emergency response including after-hours callouts
  • experienced project managers who manage timelines and keep clients informed
  • skilled trades across drywall, carpet, flooring, and painting
  • insurance-backed repairs with claims assistance

What reviews say by service

Water Damage Restoration Service
Multiple clients praised rapid response and thorough extraction; one complaint cited 3.5-year delay and poor final workmanship.
Fire & Smoke Damage Restoration
Elderly clients reported professional, efficient fire remediation and salvage work with excellent communication.
Flood & Water Extraction
Emergency Boxing Day response after 10pm, calm demeanor, efficient crew work; another client praised post-flooding mitigation despite long wait for reconstruction.
24/7 Emergency Response
After-hours callouts documented and praised; however, one complaint about marked vehicle driving behavior was not addressed after three weeks.
Insurance Claims Assistance
Insurance-backed repairs handled smoothly; staff assistance with adjuster forms valued, though one case involved significant delays before reconstruction began.

How it compares

  • Rated 3.9 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 37
Review volume 86
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
64
4
7
3
1
2
1
1
23

Contact

Address
60 Enterprise Dr, London, ON N6N 1A7

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water DamageFire DamageStorm DamageMould DamageEmergency ResponseSmoke and Soot RemovalWater Extraction & DryingShrink Wrap

As published by the business on its own website; not independently verified.

Enquire about BELFOR Property Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to BELFOR Property Restoration. We only share your details with providers relevant to your request.

Common questions

Do you respond to emergencies outside business hours?
Yes. A client called after 10pm on Boxing Day and staff arrived that night to begin flood damage mitigation.
Can you help with insurance claims?
Yes. Staff assist with updating forms and documentation for adjusters; multiple clients went through insurance-backed repairs.
How long does water damage restoration typically take?
Response is quick, but full reconstruction timelines vary. One client experienced a 3.5-year wait during high-demand periods; staff may advise wait times upfront.

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Last updated 2026-08-12