Review evidence is limited. The business states it has 15+ years in experience, holds IICRC certifications, and serves Markham and surrounding areas including Toronto, Ajax, Aurora, Bolton, Brampton, Burlington, Caledon, and Cambridge.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-12
Credentials claimed:IICRC Trained & Certified, IICRC Certified, Baeumler Approved
Operating:15+ Years In Business
As published by the business on its own website; not independently verified.
All five reviews rate the business five stars, but they describe drywall repair, painting, tile, flooring, and bathroom reno work rather than water damage restoration. Review evidence for the listed categories is limited.
Most customers praise Prime Restoration for swift arrival, professional crew work, and clear communication during water damage and fire incidents. Two reviews flag serious concerns: one detailed litigation over unauthorized work and inflated billing at a condo, and another criticized appointment coordination delays and lack of updates during the job.
Every review scored five stars across four months. The team arrives on time, explains the mold source and remediation process in detail before starting, and addresses underlying moisture issues alongside the mold itself. Work is completed cleanly with attention to sealing and treating affected areas, leaving customers confident they understood what happened and why. Reviewers consistently report finding the staff respectful, knowledgeable, and easy to talk to. The business handles basement mold, attic mold, and broader moisture problems, booking is described as straightforward, and communication runs throughout the job. No complaints appear in the review pool.
Last updated 2026-08-12