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First General Vaughan

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 16 Google reviews · How we rank ›

4.8(16) 71 composite score See reviews on Google ✓ Google-verified
Insurance Claims AssistanceFlood & Water ExtractionWater Damage Restoration ServiceMold Remediation
First General Vaughan
Services
Insurance Claims Assistance, Flood & Water Extraction, Water Damage Restoration Service
Reviews
16

What recent reviews say

Most customers report smooth, fast restoration work and excellent communication from the team, particularly during insurance claims. One detailed complaint describes a nearly year-long project with unfinished work, unresponsive follow-up, and poor subcontractor performance that left the customer frustrated and forced to complete repairs themselves.

Praised for
  • professional project management and follow-through
  • fast response and repairs
  • clear communication and explanation
  • attention to detail
  • handles insurance claims smoothly
Watch-outs
  • prolonged project delays (months to nearly a year)
  • poor contractor oversight and quality control
  • unresponsive to repeated concerns
  • incomplete work discovered months later
  • inconsistent subcontractor standards
professional-crewfast-responsecourteous-staffpoor-communicationincomplete-workinsurance-help
Best for: homeowners with insurance claims after water, fire, or storm damage seeking coordinated repairs.
Think twice if: extended projects or subcontractor-heavy work; at least one customer experienced months of delays and unfinished repairs.

Strengths

  • insurance claim coordination and guidance
  • rapid response to water damage and storm damage
  • named technicians known for communication and follow-through
  • handles complex multi-phase projects

What reviews say by service

Insurance Claims Assistance
The team praised for handling claim process smoothly and explaining coverage; no disputes over insurance coordination reported
Water Damage Restoration Service
Fast and thorough on basement leaks and flood damage; one customer's wood floor replacement completed on time with excellent results
Flood & Water Extraction
Responsive to water emergencies; debris cleanup and interim protections noted as thorough
Mold Remediation
Listed as offered service; no specific review detail available

How it compares

  • Rated 4.8 against a 4.64 average across the 265 insurance claims assistance businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 81
Review volume 53
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
0
3
0
2
0
1
1

Contact

Address
331 Trowers Rd Unit 7, Woodbridge, ON L4L 6A2

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water Damage RestorationContents RestorationStorm Damage RepairBiohazard CleaningFire Damage RestorationConstruction ServicesAsbestos AbatementMold Remediation

Credentials claimed:Institute of Inspection, Cleaning and Restoration Certification

Operating:since 1983

As published by the business on its own website; not independently verified.

Enquire about First General Vaughan

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to First General Vaughan. We only share your details with providers relevant to your request.

Common questions

Do they help with insurance claims?
Yes. The team and the team guide customers through the insurance claim process, handle damage assessment, and coordinate repairs directly with insurers.
How quickly do they respond to emergencies?
Multiple customers report same-day or next-day response to water damage and storm damage calls.
Are they open seven days a week?
Their Google listing shows hours posted for all seven days; contact them directly for specific holiday closures.

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Last updated 2026-08-12