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FIRST ONSITE Property Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 80 Google reviews · How we rank ›

4.6(80) 85 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationInsurance Claims AssistanceFlood & Water ExtractionWater Damage Restoration Service
FIRST ONSITE Property Restoration
Services
Fire & Smoke Damage Restoration, Insurance Claims Assistance, Flood & Water Extraction
Reviews
80

What recent reviews say

First Onsite consistently delivers on speed and professionalism. Reviewers report rapid response times, coordinated multi-team projects completed ahead of schedule, and staff who communicate clearly throughout repairs and follow up afterward to confirm satisfaction.

Praised for
  • fast response and arrival
  • professional, courteous crew
  • clear communication and follow-up
  • coordinated, thorough work
  • insurance claim support
fast-responseprofessional-crewcourteous-staffthorough-dryingpunctualtransparent-pricinginsurance-helpsaved-property
Best for: homeowners needing coordinated large restoration after water, fire, or flood damage

Strengths

  • arrives within 2 hours of contact
  • projects complete ahead of schedule
  • coordinates multiple teams smoothly
  • strong insurance company referrals

What reviews say by service

Water Damage Restoration Service
Projects completed ahead of schedule with thorough drying and multi-team coordination praised
Flood & Water Extraction
Quick response and professional tear-down and drying process
Fire & Smoke Damage Restoration
Timely arrangement and follow-up after smoke damage from external fire
Insurance Claims Assistance
Strong coordination with insurance companies and clear communication through claims process

How it compares

  • Rated 4.6 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 83
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
70
4
3
3
0
2
0
1
7

Contact

Address
25 Kinnear Ct Unit 2, Richmond Hill, ON L4B 1H9

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water and Flood Damage RestorationFire and Smoke Damage RestorationMould RemediationAsbestos AbatementClimate ControlContents RestorationEmergency Response PlanningGeneral Contracting

As published by the business on its own website; not independently verified.

Enquire about FIRST ONSITE Property Restoration

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Common questions

How fast do they respond to emergencies?
One reviewer reported arrival within 2 hours of initial contact. The business's website states they offer emergency response planning and 24/7 response availability.
Can they handle large projects with multiple contractors?
Yes. A basement water damage project involved coordinated drywall, flooring, painting, and baseboard work completed in three days, with the team managing communication across all trades.
Do they work with insurance companies?
Yes. Multiple reviewers were connected through their insurance companies, and staff managed the claims process from start to finish with regular follow-ups.

Similar water damage restoration services nearby

BELFOR Property Restoration
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BELFOR Property Restoration

5.0(5)✓ Google-verified

All five reviewers rated the business five stars. They consistently praise fast response times to emergencies, thorough cleanup that prevented further damage, and professional staff who communicated progress clearly. The team handled water and fire damage jobs smoothly from initial assessment through repairs and reconstruction.

Fire & Smoke Damage RestorationFlood & Water ExtractionWater Damage Restoration Service
Prime Response
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Prime Response

5.0(4)✓ Google-verified

All four reviewers praised Prime Response for rapid, professional emergency response to water and sewage damage. Staff worked efficiently, communicated clearly, and charged transparent prices with no hidden costs.

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CPR24 Restoration of Richmond hill
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CPR24 Restoration of Richmond hill

5.0(73)✓ Google-verified

When heavy rain flooded basements or burst pipes caused damage, this team answered within the hour and worked methodically until the water was gone and drying systems confirmed safe. Reviewers consistently noted competitive pricing, straightforward explanations of the process, and staff who treated homes with respect throughout the work. Water restoration jobs ranged from basements to whole-home damage. Named technicians handled jobs personally and appeared in multiple reviews. The business states it covers water damage, flood cleanup, sewer backup, mold removal, and reconstruction across Richmond Hill and surrounding areas, with IICRC certification backing the drying work.

Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims Assistance

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Last updated 2026-08-12