47 low data
Home Restorations Hamilton
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Fire & Smoke Damage RestorationFlood & Water ExtractionWater Damage Restoration Service
FIRST ONSITE Property Restoration
Fire & Smoke Damage RestorationFlood & Water ExtractionStructural Drying & DehumidificationWater Damage Restoration Service24/7 Emergency ResponseInsurance Claims Assistance
- Services
- Fire & Smoke Damage Restoration, Flood & Water Extraction, Structural Drying & Dehumidification
- Reviews
- 76
What recent reviews say
Most customers report fast response and professional crews who communicate clearly and deliver quality work. A significant minority, however, describe abandoned jobs with no follow-up contact after initial inspection or crew work, and at least one reports a technician's mischaracterization of damage may have resulted in a denied insurance claim.
Praised for
- quick emergency response
- professional and friendly staff
- thorough work and attention to detail
- good communication and daily updates
Watch-outs
- jobs left unfinished without follow-up
- poor communication and unreturned calls
- site report inaccuracies affecting insurance claims
fast-responseprofessional-crewthorough-dryingpoor-communicationincomplete-workcourteous-staffsaved-property
Best for: homeowners with flooded or fire-damaged basements who value quick response and transparent communication during repairs.
Think twice if: jobs may stall after initial crew work; follow-up contact cannot be assumed even if damage assessment was completed and removal begun.
Strengths
- rapid emergency dispatch
- multi-trade crews (plumbing, painting, flooring in-house)
- daily updates and transparent process explanation
What reviews say by service
- Water Damage Restoration Service
- Praised for thoroughness and multi-trade capability (flooring, painting, plumbing); one basement flood customer reported work abandoned after initial assessment and removal.
- Flood & Water Extraction
- The team customers report quick response and complete restoration of flooded basements; one reported unfinished basement with no follow-up after crew departure.
- 24/7 Emergency Response
- Consistently praised for fast dispatch and immediate action; water heater damage and condo flood customers cite arrival within hours.
- Insurance Claims Assistance
- One customer reports technician's site report inaccuracy led to claim denial; most other reviews do not address claims process.
- Fire & Smoke Damage Restoration
- Limited direct evidence; no detailed review text specific to fire or smoke restoration.
- Structural Drying & Dehumidification
- Customers mention fans left for drying; praised for thoroughness but no specific detail on dehumidification strategy.
How it compares
- Rated 3.9 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How we scored this
Ranking Method Star rating 39
Review volume 82
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30
Rating breakdown
5
50
4
5
3
2
2
0
1
19
Opening hours
- Monday
- 00:00-24:00
- Tuesday
- 00:00-24:00
- Wednesday
- 00:00-24:00
- Thursday
- 00:00-24:00
- Friday
- 00:00-24:00
- Saturday
- 00:00-24:00
- Sunday
- 00:00-24:00
As listed on Google.
From their website
Services listed
Water and Flood Damage RestorationFire and Smoke Damage RestorationMould RemediationAsbestos AbatementClimate ControlContents RestorationEmergency Response PlanningGeneral Contracting
As published by the business on its own website; not independently verified.
Common questions
- How fast can they respond to a flood emergency?
- Reviewers report First Onsite arrived very quickly after being contacted, sometimes same day. They maintain 24/7 emergency response listed on their website.
- Do they handle the whole job or just the water removal?
- They coordinate multiple trades. Customers report First Onsite managed flooring replacement, painting, plumbing repairs, and other contracting alongside water removal and drying.
- Will they keep me updated during the job?
- Several customers report daily updates and clear explanations of each step. However, some report communication lapses after initial crew work is completed.
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Absolute Mould Remediation Ltd.
4.9(75)✓ Google-verified
The team consistently leave customers satisfied with fast, honest service and spotless results. Reviewers praise how thoroughly the crew eliminates mold, communicates every step, and cleans up after themselves, treating homes with respect and leaving clear guidance on preventing recurrence. Work spans basements, attics, and older homes across the greater Toronto and Niagara areas. Customers note competitive pricing, quick turnaround, and the family-business ethos that keeps follow-up service personal and thorough.
Flood & Water ExtractionFire & Smoke Damage RestorationMold Remediation