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Flood Services - Flooded Basement & Water Damage Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 83 Google reviews · How we rank ›

5.0(83) 82 low data composite score See reviews on Google ✓ Google-verified
Flood & Water Extraction24/7 Emergency ResponseFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration ServiceStructural Drying & DehumidificationMold Remediation
Flood Services - Flooded Basement & Water Damage Restoration
Location
North York
Services
Flood & Water Extraction, 24/7 Emergency Response, Fire & Smoke Damage Restoration
Reviews
83
Ranking
#156 in Flood & Water Extraction
Best for
homeowners and office managers facing basement flooding or water damage emergencies needing same-day response

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

All 19 reviews are five-star. Reviewers consistently highlight rapid arrival (often within 2 hours, sometimes less than 30 minutes), clear step-by-step explanations of what to expect, and a team that manages the full journey from first call to insurance paperwork. Named staff members (Chad, Moe, Andrew, Daniel, Ricki, Will) appear repeatedly across years as respectful, knowledgeable professionals who answer questions patiently and stay available by phone throughout drying and mitigation.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick response times, even nights and weekends
  • clear communication and guidance through the process
  • professional, courteous, and knowledgeable staff
  • thorough work and attention to detail
fast-responseprofessional-crewtransparent-pricingcourteous-staffthorough-dryingsaved-propertyinsurance-helppunctual
Best for: homeowners and office managers facing basement flooding or water damage emergencies needing same-day response

What stands out?

  • 24/7 emergency response, nights and weekends
  • end-to-end support including insurance claim management
  • staff available by phone throughout drying process

Worth knowing

  • IIRC-Certified
  • 20+ years operating (as claimed on website)
  • Named staff include Chad, Moe, Andrew, Daniel, Ricki, Will
  • Responds to night calls (example: 10 PM, 11 PM); under 30-minute response time documented
  • Handles Xactimate reports and insurance coordination
  • Uses thermal imaging, fans, dehumidifiers for structural drying
  • Conducts mold testing and mitigation on-site

How it compares

  • Rated 5 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 95
Review volume 84
Review recency 67
Review sentiment 65
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
2
3
0
2
0
1
0

Contact

Address
126A Rivalda Rd, North York, ON M9M 2M8

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water RemovalFlooded BasementWater Damage RestorationSewage Backup CleanupFire Damage RestorationInsurance Claims ManagementCatastrophic Storm RestorationFlash Flood Cleanup

Credentials claimed:IIRC-Certified

Operating:20+ Years of Experience

As published by the business on its own website; not independently verified.

Enquire about Flood Services - Flooded Basement & Water Damage Restoration

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Frequently asked questions

Do you answer emergency calls at night or on weekends?
Yes. Reviewers report successful calls at 10 PM, 11 PM, and on Saturdays, with response times as fast as 30 minutes.
Will you help with my insurance claim?
Yes. Staff draft Xactimate reports and manage the insurance coordination process from assessment through restoration.
How quickly can you arrive?
Response times documented in reviews range from under 30 minutes to within 2 hours, depending on demand and location.

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Last updated 2026-08-12