47 low data
Chrysalis Restoration Services
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Flood & Water ExtractionFire & Smoke Damage RestorationWater Damage Restoration Service
Greg's Plumbing and Heating Inc.
Flood & Water ExtractionWater Damage Restoration Service
- Services
- Flood & Water Extraction, Water Damage Restoration Service
- Reviews
- 270
What recent reviews say
Most customers experience quick dispatch, courteous technicians who explain the work clearly, and jobs completed on time or ahead of schedule at fair rates. One complaint stands out: a customer's new fixtures leaked within a week and the team did not respond to repeated follow-up requests, forcing them to hire another plumber. The company's high rating (4.7 across 270 reviews) sits well above the category average, though occasional installation quality lapses deserve attention.
Water heater work, drain cleaning, and fixture installation dominate the service descriptions. Staff consistently show up within promised windows and offer additional checks without charging extra. Pricing remains a strength across residential and light commercial jobs.
Praised for
- fast response and same-day arrival
- professional and knowledgeable staff
- friendly and courteous manner
- transparent pricing
- thorough problem-solving
Watch-outs
- fixture leaks after installation
- poor follow-up on callbacks
- disconnect between rating and occasional poor work
fast-responseprofessional-crewtransparent-pricingcourteous-staffpunctual
Best for: homeowners and small businesses needing urgent plumbing repairs with same-day availability
Think twice if: you have had new fixtures installed; one recent review reported leaks within a week and poor responsiveness on callback
Strengths
- same-day response and rapid arrival
- staff willing to troubleshoot extra issues without upcharge
- service call includes first hour of labour
What reviews say by service
- Water Damage Restoration Service
- drain cleaning resolved same day with strong customer satisfaction
- Flood & Water Extraction
- limited direct evidence; sump pump repair mentioned as service but not detailed in reviews
How it compares
- Rated 4.7 against a 4.66 average across the 501 flood & water extraction businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
245
4
6
3
1
2
3
1
15
Contact
- Phone
- +1905-928-6831
- Website
- https://gregsplumbing.ca/
- Address
- 69 Bigwin Rd #1, Hamilton, ON L8W 3R3
Last verified 2026-08-12
Opening hours
- Monday
- 00:00-24:00
- Tuesday
- 00:00-24:00
- Wednesday
- 00:00-24:00
- Thursday
- 00:00-24:00
- Friday
- 00:00-24:00
- Saturday
- 00:00-24:00
- Sunday
- 00:00-24:00
As listed on Google.
From their website
Services listed
Commercial plumbingBackflow preventionGrease trap interceptorDrain cleaningHydro jettingWater heater and boiler servicesIndustrial plumbingResidential plumbing
Credentials claimed:Licensed plumbing and HVAC company
Operating:since 2018
As published by the business on its own website; not independently verified.
Common questions
- How quickly can you respond to an emergency call?
- Multiple reviews report same-day arrival. One customer called in the morning and they arrived the same day; another was seen within one hour of the call.
- Do you charge extra to look at other problems while on site?
- No. One review notes that the technician offered to check or fix other concerns without an additional charge if the job finished ahead of the booked hour.
- What areas do you service?
- Their website lists Hamilton, Stoney Creek, Ancaster, Dundas, Binbrook, Caledonia, Grimsby, and Burlington.
Similar water damage restoration services nearby
70 low data
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All five reviews praise quick response and professional handling of basement floods and water damage. Staff dried homes rapidly and managed restoration without hassle.
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Homeowners consistently report rapid response times (within 30-45 minutes of calling) and staff who walk them through the insurance process without adding stress. Water damage calls get priority treatment, with team members described as patient, knowledgeable, and genuinely invested in restoration outcomes. Backup damage to sewers, burst pipes, and attic mold all receive the same high-touch attention. Reviewers praise clear explanation of work, attention to detail, and the ability of the company to prepare homes for reconstruction contractors afterward. One reviewer called them "lifesavers" after a burst pipe; another noted Paul and his team turned a frustrating situation into the only manageable part of a difficult week.
Structural Drying & DehumidificationFlood & Water ExtractionFire & Smoke Damage Restoration