Most customers report smooth mold testing and removal with courteous, efficient staff. One two-year-old complaint details contract breaches (removing a shower without consent, damaging plumbing), incomplete work, refusal to take responsibility, and aggressive collection calls despite legal disputes.
Recent shift: Sentiment was strong and positive (5-star reviews) through 2021-2023, then included a severe 1-star complaint (May 2023) alleging contract breaches and aggressive collection; recent reviews (8-10 months ago) returned to 5-star ratings, suggesting either resolution or changed practices, though the complaint remains unresolved in the record.
As listed on Google.
Operating:15+ Years in Business (Decontamination Experts since 2005)
As published by the business on its own website; not independently verified.
All five recent reviews award top marks for equipment quality and rental experience. Renters consistently note clean, functional gear that arrives on time and works as intended; staff handle emergency requests and special orders without fuss, making the whole process straightforward from booking to pickup.
Water Damage Ottawa operates across Greater Ottawa with 15+ years in the field and holds IICRC the team Water the team certification. Review evidence is limited, so assess based on their stated service breadth and credentials alone.
Air Quality Testing Ottawa offers residential and commercial air quality testing across multiple contaminants. Their website lists 20+ years of operation and credentials including IICRC, IAQA, C-NRPP, and AIHA accreditation; review evidence is limited.
Last updated 2026-08-12