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On Side Restoration Services

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 62 Google reviews · How we rank ›

3.7(62) 63 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationSewage & Biohazard CleanupMold RemediationFlood & Water Extraction24/7 Emergency ResponseWater Damage Restoration ServiceInsurance Claims Assistance
On Side Restoration Services
Location
Longwoods, London
Services
Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup, Mold Remediation
Reviews
62
Ranking
#151 in Fire & Smoke Damage Restoration
Best for
homeowners needing urgent water or fire damage response with insurance coordination

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Five-star reviews highlight fast response times, clean job sites, and capable crews who handle water damage and fire restoration with respect and care. Two one-star reviews describe extended timelines, poor finishing work, unfinished repairs, and inadequate materials handling on sewage backup jobs, leaving customers frustrated despite insurance payments.

Most recent projects show consistent professionalism: teams bring protective covers, deploy equipment promptly, coordinate subcontractors quickly, and maintain open communication. However, isolated cases reveal inconsistency in workmanship quality, particularly in post-damage finishing and material accountability.

Praised for
  • professional team, prompt response
  • thorough cleanup and restoration
  • strong communication during stressful situations
  • skilled technicians with attention to detail
fast-responseprofessional-crewthorough-dryingcourteous-staff
Best for: homeowners needing urgent water or fire damage response with insurance coordination

What stands out?

  • 24-hour emergency dispatch
  • experienced multi-trade crews
  • insurance claim coordination
  • protective site preparation

Worth knowing

  • Named crew members praised for skill and courtesy include Alex Ayman, Mark (project manager), Chris, Tyler, Kevin, Baluras, Douglas, Riley, Bal Singh, April, Nav, Cameron, Jose, Nick, Spencer, Dustin, Angela, Conny, Jared, Ayman B., Daphne, Valentina
  • Teams deploy protective flooring, corner protectors, fans, and dehumidifiers during initial response
  • One customer waited nearly a year for sewage restoration completion; others report same-day or next-day emergency response
  • Business lists RBQ license 5768-1322-01 (Quebec) on its website

How it compares

  • Rated 3.7 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 32
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
3
3
2
2
0
1
18

Contact

Address
150 Exeter Rd #10, London, ON N6L 1G9

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Catastrophe CleanupWater DamageWeather DamageFire Smoke DamageBiohazard RemediationContent RestorationGoods Recovery

Credentials claimed:Quebec: RBQ license 5768-1322-01

As published by the business on its own website; not independently verified.

Enquire about On Side Restoration Services

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to On Side Restoration Services. We only share your details with providers relevant to your request.

Frequently asked questions

How quickly can the team respond to a water leak or flood?
On Side arranges arrival within one hour on weekends and offers after-hours dispatch; crews typically arrive the next morning with equipment to extract water and set up drying.
Do they help with insurance claims?
Yes. Project managers assess damage, coordinate with insurers, and help organize the claims process; the business lists insurance claims assistance as a core service.
What protective measures do crews take during cleanup?
Teams lay protective flooring covers and corner protectors at doorways to prevent damage to surrounding areas during water extraction and restoration work.

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Last updated 2026-08-12