
ICE Mitigation Services Ltd.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
The team arrives quickly for burst pipes and floods, extracts water thoroughly, and completes drying within days. Reviewers across Toronto, Markham, Scarborough and surrounding areas report 30-minute response times and praise the crew for staying on schedule, preventing mold, and managing everything from extraction through reconstruction.
Staff handle water damage, fire cleanup, mold removal, and asbestos work with strong communication and transparent project planning. No hidden costs or surprises reported. The business holds IICRC certification and claims over 30 years in operation.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:IICRC-certified
Operating:for over 30 years
As published by the business on its own website; not independently verified.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

When On Side shows up and stays on task, customers report smooth water damage response and genuine care for their homes; one basement flood was completed with all three stages done quickly and professionally. Yet the pattern across one-star reviews is stark: jobs stretch into months, work gets redone multiple times, invoices arrive unexpectedly after insurance claims are supposedly settled, and project managers go silent. The split between five-star and one-star ratings (59% to 37%) suggests the business excels under certain conditions but struggles badly under others, leaving some customers feeling deliberately overcharged and abandoned mid-project.

Every review spans five stars, with callers consistently reporting arrival within 30 minutes to an hour, even at 2 and 4 am. Staff manage water extraction, set up fans and dehumidifiers, and often finish jobs the same day or within 48 hours. Water damage and basement floods dominate the workload, but reviewers also praise mold detection using moisture-sensing equipment, drywall replacement, and careful handling of furniture. Several note staff went "above and beyond" duties, walked them through steps, and quoted fairly when insurance was not used.
Last updated 2026-08-12