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One Restoration Etobicoke

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 15 Google reviews · How we rank ›

4.5(15) 53 low data composite score See reviews on Google ✓ Google-verified
Insurance Claims AssistanceFlood & Water ExtractionFire & Smoke Damage RestorationWater Damage Restoration Service
One Restoration Etobicoke
Services
Insurance Claims Assistance, Flood & Water Extraction, Fire & Smoke Damage Restoration
Reviews
15

What recent reviews say

Most customers report arriving within an hour and documenting damage for claims, though two older complaints cite communication delays and one disputes over insurance cooperation. Hardwood floor saves and basement flood recovery appear routine for the team.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast emergency response
  • direct insurance coordination
  • thorough damage documentation
  • experienced staff
  • professional crew
Watch-outs
  • poor communication with lead time
  • refused insurance support on one job
  • higher than expected pricing
fast-responseprofessional-crewinsurance-helppoor-communicationthorough-dryingsaved-propertypunctual
Best for: homeowners with basement flooding or water damage who want same-day emergency response and direct insurance support.
Think twice if: Check responsiveness before booking; one reviewer waited days without reply to accept a quote and schedule work.

Strengths

  • responds to emergencies within one hour
  • coordinates directly with insurance on site documentation
  • experienced crew familiar with salvage (hardwood floors, furniture)
  • available during evening and weekend hours

What reviews say by service

Water Damage Restoration Service
Saved hardwood floors multiple times using drying tech; fast initial response and thorough cleanup on basement floods.
Flood & Water Extraction
Vacuum removal, fan and dehumidifier deployment within hours; crew returns next day for full cleanup and disposal.
Fire & Smoke Damage Restoration
Responded to hydro meter fire within 20 minutes; coordinated full repair of damage and restoration of utilities.
Sewage & Biohazard Cleanup
Completed disinfection portion same-day; crew responsive and empathetic during backup incidents.
Insurance Claims Assistance
On-site documentation and photo records; direct coordination with insurance company; one older complaint about refused assistance on claim details.

How it compares

  • Rated 4.5 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 73
Review volume 52
Review recency 0
Review sentiment 58
Profile completeness 50
Verification 0

Rating breakdown

5
13
4
0
3
0
2
0
1
2

Contact

Address
39 Millburn Dr, Etobicoke, ON M9B 2W8
Open in Google Maps

Last verified 2026-08-12

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Common questions

How fast can you respond to a water emergency?
Recent reviews report arrival within one hour of call; one reviewer called at 8:15 am and crew arrived by 10 am.
Can you help with insurance paperwork?
Staff document damage on-site with photos and coordinate directly with the insurance company; however, insurance assistance has not been consistent across all jobs.
Do you work evenings and weekends?
Yes; one reviewer called at 6 pm on Thanksgiving weekend and the team arrived within an hour; another called at 8:30 pm and received a response.

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Last updated 2026-08-12