Heavy complaints about delays, communication failure, and staff professionalism dominate recent feedback; a few older reviews praise speed and politeness, but the weight of evidence points to systemic issues with scheduling, customer contact, and job completion. The team reviewers report months of waiting, broken promises on follow-ups, and lost or damaged items, with one customer citing nearly $10,000 in losses.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Mixed picture: a small cluster of five-star reviews over two years (years 1-2) contrasts sharply with sustained one-star complaints in recent months and the past year, suggesting a decline in service consistency or customer satisfaction.
Last verified 2026-08-12
As listed on Google.
As published by the business on its own website; not independently verified.
Recent reviewers report poor communication, unmet promises, and substandard work quality. One long-standing praise for promptness exists, but current complaints center on unresponsiveness, damage to property, and failure to meet health and safety standards.
Review evidence is limited to one five-star rating. The business states it offers water damage restoration, fire and smoke assessment, mold remediation, and biological decontamination across Quebec and Gatineau.
Most reviewers highlight fast mold inspections, clear explanations of remediation plans, and professional on-site work. Staff are consistently described as courteous and thorough, with one older complaint about a delayed callback now outweighed by years of positive service reports.
Last updated 2026-08-12