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RENOLUX RESTORE GROUP

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 26 Google reviews · How we rank ›

3.8(26) 64 low data composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration Service
RENOLUX RESTORE GROUP
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Insurance Claims Assistance
Reviews
26

What recent reviews say

Renolux Restore Group wins strong marks for rapid emergency dispatch and smoothly coordinated large projects; some reviewers report lower insurance repair quotes than competitors. A significant cluster of complaints centers on billing practices: unexpected charges, scope disputes, and friction when customers question fees.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast emergency response
  • professional coordination on large jobs
  • works well with insurance
  • courteous initial contact
Watch-outs
  • scope creep and billing surprises
  • poor project management on some jobs
  • high diagnostic fees without upfront photo review
  • defensive customer service response
fast-responseprofessional-crewincomplete-workhidden-feesinsurance-helppoor-communication
Best for: property managers and homeowners needing immediate water or fire damage response
Think twice if: get the full scope of work in writing before any crew arrives; clarify which repairs are included in the initial quote

Strengths

  • same-day emergency response
  • efficient multi-crew coordination
  • insurance partnership experience
  • lower quotes than preferred vendors

What reviews say by service

Flood & Water Extraction
Praised for same-day response and insurance-friendly quotes; one complaint of scope and billing disputes
Fire & Smoke Damage Restoration
Efficient response and professional containment on commercial damage; limited review detail
Mold Remediation
One review reports high $250 diagnostic fee charged without prior photo review; inspector itself was professional
Insurance Claims Assistance
Reviewers report lower repair quotes than preferred insurance vendors and good insurance coordination

How it compares

  • Rated 3.8 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 62
Review recency 93
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
0
3
0
2
1
1
7

Contact

Address
145 Riviera Dr Unit 9, Markham, ON L3R 5M1

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water and flood damage repairFire and smoke damage restorationWind damage restorationMould damage cleanup and repairDecontamination and sterilization servicesInfection control servicesHome repair and reconstructionInsurance claims assistance

Operating:25+ years

As published by the business on its own website; not independently verified.

Enquire about RENOLUX RESTORE GROUP

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Common questions

Do they charge a fee for a mold inspection?
Yes, $250 plus tax for a mold diagnostic inspection. They state this will be deducted from any work hired, but at least one reviewer found the fee high compared to competitors charging $100 with a photo-first model.
How quickly do they respond to water or fire emergencies?
Multiple reviewers report same-day assessment and emergency crew dispatch within hours. One reviewer noted they answered a call in the middle of the night for a second incident.
Do they work with home insurance companies?
Yes, reviewers report they coordinate well with insurers and have provided repair quotes lower than some insurance company preferred vendors.

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Last updated 2026-08-12