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Renotown Inc.

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 109 Google reviews · How we rank ›

4.6(109) 80 composite score See reviews on Google ✓ Google-verified
Insurance Claims AssistanceFlood & Water ExtractionWater Damage Restoration ServiceMold RemediationFire & Smoke Damage Restoration
Renotown Inc.
Services
Insurance Claims Assistance, Flood & Water Extraction, Water Damage Restoration Service
Reviews
109

What recent reviews say

Renotown handles water damage, fire damage, and bathroom work across Concord. Most reviewers praise fast response times, professional crews, and projects completed on schedule and within budget. A small group report serious waterproofing failures in shower installations, uneven flooring finishes, and difficulty getting warranty repairs honored after completion.

Praised for
  • quick emergency response
  • professional and courteous crew
  • quality workmanship
  • on-time and on-budget delivery
  • clear communication and updates
Watch-outs
  • poor shower/tile waterproofing and installation
  • warranty service refusal
  • uneven flooring color
  • left dirt and debris
  • alleged theft
fast-responseprofessional-crewtransparent-pricingthorough-dryingpunctualincomplete-work
Best for: homeowners facing burst pipes, basement floods, or roof storm damage who need fast assessment and insurance coordination
Think twice if: planning tile, shower, or waterproofing work; past shower installations have failed and warranty inspections have been refused

Strengths

  • responds within hours to emergencies
  • manages insurance coordination
  • completes work within agreed timeframe
  • keeps crews working efficiently without delays

What reviews say by service

24/7 Emergency Response
fast callout and on-site arrival praised; water leak emergency handled within 2 hours
Flood & Water Extraction
water removal and basement drying completed swiftly with fans and dehumidifiers; one basement flooded job done in 4.5 days
Structural Drying & Dehumidification
crews use dehumidifiers and fans; reviewers praised efficiency of moisture removal
Water Damage Restoration Service
strong on extraction and initial response; some concerns with waterproofing quality in downstream tile/shower work
Insurance Claims Assistance
project managers coordinate with insurance; reviewers note smooth handoff from claims to repair work

How it compares

  • Rated 4.6 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 89
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
95
4
4
3
0
2
1
1
9

Contact

Address
111 Romina Dr., Concord, ON L4K 4Z9
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

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Common questions

How fast can they respond to a flood emergency?
One basement ceiling-collapse case was handled within 2 hours of the call. The crew has handled dozens of flood calls during peak seasons.
Do they handle insurance claims?
Yes. The team managers coordinate with your insurance company and manage the full claim-to-repair process. Reviewers report smooth coordination.
What's the typical timeline for a basement restoration?
One flooded basement with water removal and structural drying was completed in 4.5 days. Full restoration with flooring and paneling replacement took longer after insurance approval.

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Last updated 2026-08-12