How quickly can the team respond to a water emergency?

Reviewers report arrival within hours of calling late evening or during the night, with one technician at a home within three hours of a mold discovery and full basement extraction starting the same day as the 3 a.m. alarm.

Do they handle insurance claims?

Yes; the team works directly with insurance companies and reviewers note the process is less stressful when they coordinate it.

What does the team do after extracting water?

They perform on-site air quality and moisture testing, set up drying equipment, and monitor until the property is fully dried and ready for repairs.

Restoration Professionals

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 37 Google reviews · How we rank ›

5.0(37) 86 composite score See reviews on Google ✓ Google-verified

Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration ServiceStructural Drying & DehumidificationMold Remediation

Services: Flood & Water Extraction, Fire & Smoke Damage Restoration, Insurance Claims Assistance
Reviews: 37

What recent reviews say

Staff arrive within hours of emergency calls and start mitigation immediately, keeping owners informed at each step. Reviewers consistently describe quick water extraction, air and moisture testing completed on-site, mold containment protocols, and repairs that restore properties to better condition, often with insurance coordination built in.

Most praise goes to response speed during crises: one owner reported a technician at the door within three hours of noticing mold; another woke to a flooded basement and had the team mobilizing the same night. The team handles flooded basements, pipe leaks, ceiling damage, fire and smoke cleanup, and mold detection, with notable care taken around families with young children.

Praised for

fast response times
professional team
clear communication
thorough drying and damage assessment
insurance help and direct coordination

fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffcertified-technicianspunctualsaved-property

Best for: homeowners facing water leaks, flooded basements, fire smoke damage, or mold in the GTA who need fast containment and insurance support

Strengths

same-day or next-day arrival on emergency calls
on-site air and moisture testing
direct insurance coordination
mold containment for families with young children

What reviews say by service

Flood & Water Extraction: Extraction and water removal described as quick and thorough; one basement with 3 inches of water fully mitigated same night.
Water Damage Restoration Service: Pipe leaks and ceiling/floor damage handled with complete drying and professional repairs exceeding owner expectations.
Fire & Smoke Damage Restoration: Kitchen fire and smoke damage cleaned and secured quickly; insurance coordination praised; final repairs looked professional.
Mold Remediation: Mold spotted through insulation detected and removed; extra containment precautions taken in homes with newborns; technician on-site within three hours of call.
Structural Drying & Dehumidification: Drying process started immediately after water events; moisture testing done on-site to verify completion.
Insurance Claims Assistance: Team works directly with insurance companies; owners report less stress and smoother claim process.

How it compares

Rated 5 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 91

Review volume 69

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Contact

Phone: +1416-474-6364
Website: https://restorationprofessionals.ca/
Address: 85 Ellesmere Rd, Scarborough, ON M1R 4B8
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Water Damage RestorationFlooded Basement RestorationEmergency Water DamageMold Testing & RemovalMold Removal & RemediationMold InspectionMold TestingFire & Smoke Damage

Credentials claimed:IICRC Certified, Baeumler Approved, WSIB Compliant, Licensed & Insured

As published by the business on its own website; not independently verified.

Common questions

How quickly can the team respond to a water emergency?: Reviewers report arrival within hours of calling late evening or during the night, with one technician at a home within three hours of a mold discovery and full basement extraction starting the same day as the 3 a.m. alarm.
Do they handle insurance claims?: Yes; the team works directly with insurance companies and reviewers note the process is less stressful when they coordinate it.
What does the team do after extracting water?: They perform on-site air quality and moisture testing, set up drying equipment, and monitor until the property is fully dried and ready for repairs.

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Every review describes a fast, professional response to mold and water damage. The team is consistently praised for knowing their work, keeping sites clean, and explaining each step as they go. Services span attic mold removal, basement water issues, and commercial warehouse remediation. Reviewers note fair pricing, same-week completion, and documentation via photos and voice notes. One customer avoided thousands in condo board disputes through their guidance.

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Six of seven recent reviews praise Shield Water Damage Restoration for rapid response to floods, leaks, and water intrusions, with particular strength in identifying hidden moisture and restoring damaged materials to pre-damage condition. One reviewer expressed dissatisfaction with service quality, though the broader pattern shows consistent execution on water extraction, structural drying, and repairs across residential settings in North York. The business handles residential scenarios from sink overflows to basement flooding and plumbing leaks. Staff keep homeowners informed throughout the process and complete work on schedule.

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4.4(7)✓ Google-verified

Most reviewers praise quick dispatch and competitive pricing after water and flood incidents. Work quality and professional conduct are consistent strengths.

Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims Assistance

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Restoration Professionals

What recent reviews say

Strengths

What reviews say by service

How it compares

How we scored this

Rating breakdown

Contact

Opening hours

From their website

Enquire about Restoration Professionals

Common questions

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