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SERVPRO of Ottawa, Vanier

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 137 Google reviews · How we rank ›

5.0(137) 92 composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationSewage & Biohazard CleanupStructural Drying & DehumidificationMold RemediationWater Damage Restoration ServiceInsurance Claims Assistance24/7 Emergency Response
SERVPRO of Ottawa, Vanier
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup
Reviews
137

What recent reviews say

During Ottawa's record July 1st flooding, reviewers consistently praise this crew for arriving immediately, staying calm under chaos, and refusing to exploit the crisis through price gouging. What sets them apart is their willingness to help neighbours still waiting for insurers, moving beyond the job they were hired for.

The team handles water extraction, contaminated debris removal, photo documentation for insurance, structural demo (including asbestos), mold remediation, and rebuild coordination. Reviewers name multiple crew members and note staff travelled from Barrie and Toronto to meet local demand. No complaints surface across the reviews.

Praised for
  • rapid emergency response
  • genuine community care
  • professional crew
  • transparent pricing
  • handles complex jobs end-to-end
fast-responseprofessional-crewtransparent-pricingcourteous-staffsaved-propertyinsurance-help
Best for: homeowners facing flooding, mold, or fire damage who need fast response and rebuild coordination.

Strengths

  • immediate emergency dispatch
  • handles complex jobs start-to-finish rebuild
  • transparent pricing under pressure
  • community-focused service

What reviews say by service

Flood & Water Extraction
Reviewers praise rapid extraction response during July 1st flooding; crew pumped out 4-6 feet of water and contaminated debris.
Water Damage Restoration Service
Complete restoration workflow praised: extraction, demo, drying, and rebuild coordination.
Mold Remediation
Professional mold remediation completed efficiently with detailed explanation to customer.
Sewage & Biohazard Cleanup
Decontamination work completed to high standard; the team projects noted for flexibility and quality.
Structural Drying & Dehumidification
Fans deployed and drying process managed; walls cut to 2 feet and monitored.
Fire & Smoke Damage Restoration
Service listed on website but no specific review evidence of fire-damage work.

How it compares

  • Rated 5 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 97
Review volume 93
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
136
4
1
3
0
2
0
1
0

Contact

Address
1200 Rainbow St, Gloucester, ON K1J 6X9
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water DamageFire DamageMoldStorm/DisasterConstructionGeneral CleaningSpecialty CleaningCarpet/Upholstery

Credentials claimed:IICRC-industry certification

Operating:since 1967

As published by the business on its own website; not independently verified.

Enquire about SERVPRO of Ottawa, Vanier

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Common questions

How quickly can you respond to emergencies?
Reviewers report the team answered calls immediately and arrived on-site the same day during the July 1st flooding event.
Do you help with insurance claims?
Yes. The team documents damage with photos and video for insurance purposes and guides customers through the process.
Can you handle rebuilds after water damage?
Yes. The team coordinates the full job: extraction, demo, drying, and rebuild work including drywall and flooring repair.

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Last updated 2026-08-12