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WINMAR Property Restoration Specialists - Kitchener

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 28 Google reviews · How we rank ›

3.0(28) 57 composite score See reviews on Google ✓ Google-verified
24/7 Emergency ResponseFlood & Water ExtractionSewage & Biohazard CleanupFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration ServiceMold Remediation
WINMAR Property Restoration Specialists - Kitchener
Services
24/7 Emergency Response, Flood & Water Extraction, Sewage & Biohazard Cleanup
Reviews
28

What recent reviews say

Work quality is solid when jobs run smoothly, with emergency response and drying praised by satisfied customers. The team management is the weak spot: scheduling delays stretch months, communication drops off, and follow-up is inconsistent. Some customers report incomplete work or careless mistakes that required rework.

Praised for
  • quick response on emergency calls
  • quality workmanship when work is done
  • thorough follow-up with photos and updates
  • professional communication (when present)
Watch-outs
  • slow project management and scheduling
  • poor follow-up and communication gaps
  • incomplete or careless work on some jobs
  • trust and professionalism concerns
fast-responseprofessional-crewpoor-communicationincomplete-worksaved-propertypunctual
Best for: property managers overseeing multi-unit buildings and commercial clients seeking professional drywall and restoration work
Think twice if: you need consistent communication and project oversight; several customers reported long gaps in contact and job delays spanning months

Strengths

  • IICRC certified professionals
  • 24/7 emergency response capability
  • experienced team (operating since 1985 under WINMAR)
  • detailed photo documentation and progress updates when engaged

What reviews say by service

Water Damage Restoration Service
Praised for quick response and thorough cleanup on church flood; criticized for incomplete water removal before drywall work on residential basement project
Flood & Water Extraction
Quality extraction work noted when completed, but one customer reported soaking wet insulation left in place rather than removed
Mold Remediation
Mold remediation work itself praised as good quality, but job scheduling and PM oversight caused delays and omissions from work orders
Structural Drying & Dehumidification
Team praised for extensive hallway drywall repairs with protective measures; new drywall installation completed but concerns raised on one job about incomplete moisture mitigation before drywall replacement
Fire & Smoke Damage Restoration
No specific review text; services listed on website but not directly evidenced in reviews
Sewage & Biohazard Cleanup
No specific review text; services listed on website but not directly evidenced in reviews

How it compares

  • Rated 3 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 19
Review volume 63
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
0
3
0
2
4
1
11

Contact

Address
11 Hoffman St, Kitchener, ON N2M 3M5
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Fire DamageWater DamageWind DamageMould RemediationAsbestos AbatementBiohazard RemediationContent CleaningDeep Cleaning

Credentials claimed:IICRC Certified Professionals, WINMAR® registered trademark under license

Operating:since 1985

As published by the business on its own website; not independently verified.

Enquire about WINMAR Property Restoration Specialists - Kitchener

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to WINMAR Property Restoration Specialists - Kitchener. We only share your details with providers relevant to your request.

Common questions

Do you offer emergency response outside business hours?
Yes, the business lists 7 days of opening hours and their website advertises 24/7 emergency response availability.
Are your technicians certified?
The business states they employ IICRC certified professionals.
Do you provide photo documentation during work?
Some customers reported receiving detailed progress photos and updates, though this appears to depend on your project manager and point of contact.

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Last updated 2026-08-12