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WINMAR Property Restoration Specialists - Ottawa

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 23 Google reviews · How we rank ›

3.7(23) 64 low data composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationSewage & Biohazard CleanupMold RemediationWater Damage Restoration ServiceInsurance Claims Assistance24/7 Emergency Response
WINMAR Property Restoration Specialists - Ottawa
Location
Industrial Park, Ottawa
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup
Reviews
23
Ranking
#365 in Flood & Water Extraction
Best for
homeowners with insurance-backed claims who prioritize fast initial response and professional project coordination.

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Most reviews praise responsive project managers and professional on-site crews who arrive quickly and keep customers informed. However, a significant number of one-star reviews detail serious problems with hired sub-contractors, incomplete repairs, and unresolved complaints that insurance had to escalate. The company's reputation is split between strong emergency response and project coordination versus inconsistent follow-through and accountability for damage caused during restoration.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive project managers
  • professional crews on-site
  • fast emergency response
  • good coordination with insurance
fast-responseprofessional-crew
Best for: homeowners with insurance-backed claims who prioritize fast initial response and professional project coordination.

What stands out?

  • fast emergency dispatch
  • experienced project managers
  • insurance preferred provider
  • emergency fans and dehumidifiers deployed on-site

Worth knowing

  • Project managers named include Fernando, Pratik, Chad (COO), Tim Kosch, and Troy
  • Field crews Moe Q, Carter Pond, JR Cenal, Abdul Ali, Mitchell Bellparis documented on positive reviews
  • Emergency crews deploy industrial fans and dehumidifiers same-day
  • One negative review mentions demolition crews worked 12-13 hours straight on July 31-August 1, 2026
  • One dispute involved non-payment to contractors (Andrew mentioned, promised payment dates of May 15, June 15, June 30 then July 2 with no follow-through)
  • Serious complaint involved 17-year-old workers and staff entering bedrooms and cupboards without permission during basement flood repair in 2023-2024

How it compares

  • Rated 3.7 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 47
Review volume 60
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
2
3
0
2
0
1
7

Contact

Address
2295 Stevenage Dr, Ottawa, ON K1G 3W1

Last verified 2026-08-12

Opening hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Fire damage restorationWater damage restorationWind damage restorationMould remediationAsbestos abatementBiohazard remediationContent cleaningDeep cleaning

Credentials claimed:IICRC certified professionals

Operating:over 15 years

As published by the business on its own website; not independently verified.

Enquire about WINMAR Property Restoration Specialists - Ottawa

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Frequently asked questions

How fast do they respond to emergencies?
One customer reported crews arriving at 10am on a Sunday after contacting insurance; another case involved dispatch within hours. The business lists 24/7 emergency response.
Do they work directly with insurance companies?
Yes. Project managers handle communication with insurers, provide estimates, facilitate contents testing, and document damage. The business is noted as an insurance-preferred provider.

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Last updated 2026-08-12