What do I do first when a pipe bursts?

Shut off the main water valve if you can reach it, then call a restoration company. Do not wait to see if it dries on its own, standing water and wet drywall start growing mold within 24 to 48 hours.

The team a burst pipe company also fix the pipe?

Most water damage crews handle extraction, drying, and repairs to flooring or drywall, but the actual plumbing repair is usually done by a plumber. Some restoration companies coordinate with a plumber directly.

How fast can someone actually get there?

This varies by company and by how far you are from their base. Ask directly when you call rather than assuming a stated response time applies to your address.

Burst pipe emergency cleanup

A burst pipe can dump hundreds of litres into a home in minutes, and the damage keeps spreading until someone gets water off the floors and out of the walls. This is about getting a crew out fast to shut off the source area, pump or vacuum standing water, pull soaked baseboards or drywall where needed, and start drying before mold sets in.

the team pipes that split in winter
Supply line failures under sinks or behind washing machines
Basement flooding from cracked or disconnected pipes
Water that has traveled between floors or into wall cavities

Ask any provider you call how fast they can actually get a truck to your address, not just what their advertised response window is.

What it costs

Cost depends on how much water got out, how far it traveled, and whether flooring or drywall needs to come out. A small supply line leak caught quickly costs far less to fix than water that sat overnight and soaked into subfloor. Most companies price extraction and drying separately from any rebuild work, and many will work directly with your insurer on the estimate.

Top 3 by our score

Ranked from our published scoring of public Google reviews for flood & water extraction.

1. Delex Plumbing and Drains
5.0★ · 421 reviews

94
2. Canada Waterproofers
5.0★ · 324 reviews

94
3. Direct Basement Waterproofing
5.0★ · 307 reviews

94

Browse all providers

FAQ

What do I do first when a pipe bursts?: Shut off the main water valve if you can reach it, then call a restoration company. Do not wait to see if it dries on its own, standing water and wet drywall start growing mold within 24 to 48 hours.
The team a burst pipe company also fix the pipe?: Most water damage crews handle extraction, drying, and repairs to flooring or drywall, but the actual plumbing repair is usually done by a plumber. Some restoration companies coordinate with a plumber directly.
How fast can someone actually get there?: This varies by company and by how far you are from their base. Ask directly when you call rather than assuming a stated response time applies to your address.

Enquiries from our forms may be passed to partner providers who can do the work. We may earn a referral fee, but our rankings and scores are based only on our published method, never influenced by fees.