When basements flood or sewage backs up, this team arrives in under an hour and coordinates directly with insurance adjusters. Reviewers consistently report the work done to high standards, debris cleared methodically, and drying completed in days rather than weeks.
The business handles basement floods, condo water damage, and sewage backups across the Greater Toronto Area. Customers praise the staff for explaining each step of the restoration and repair process, keeping property owners informed throughout, and completing jobs with attention to detail that satisfies both homeowners and insurance professionals.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:IICRC Water Damage Restoration Certified, IICRC Certified Firm, Professional Mold Inspection Institute Certified, Certified Residential Mold Inspector, Certified Mold Remediator, Certified Commercial Mold Inspector, Xactimate Version 28 Certification
Operating:since 1989
As published by the business on its own website; not independently verified.
First Onsite consistently delivers on speed and professionalism. Reviewers report rapid response times, coordinated multi-team projects completed ahead of schedule, and staff who communicate clearly throughout repairs and follow up afterward to confirm satisfaction.
All four reviewers praised Prime Response for rapid, professional emergency response to water and sewage damage. Staff worked efficiently, communicated clearly, and charged transparent prices with no hidden costs.
Across 18 reviews spanning a decade, the business earns consistent praise for rapid response, professionalism, and leaving properties spotless. Long projects like insurance claims are handled with clear communication; emergency calls are answered the same day or faster. One reviewer noted an 11-month claim managed with steady updates.
Last updated 2026-08-12