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IBX Services

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 72 Google reviews · How we rank ›

3.7(72) 63 composite score See reviews on Google
Flood & Water ExtractionMold RemediationFire & Smoke Damage RestorationWater Damage Restoration Service
IBX Services
Services
Flood & Water Extraction, Mold Remediation, Fire & Smoke Damage Restoration
Reviews
72

What recent reviews say

The team-star reviewers praise IBX's emergency response speed and skilled crew on water and flood jobs, highlighting attention to detail and clean work. One-star feedback centres on poor workmanship (uneven drywall, cheaply finished details), reckless driver conduct in company vehicles, and payment disputes with subcontractors that delayed resolution for months.

Praised for
  • fast emergency response
  • skilled crew work
  • complete water/flood restoration
  • professional project management
Watch-outs
  • poor workmanship and finishing quality
  • aggressive/reckless driving in company trucks
  • untrustworthy dealings with subcontractors
  • slow restoration timeline on complex jobs
fast-responseprofessional-crewincomplete-workunprofessionalslow-response
Best for: Property owners and managers needing fast emergency water or flood response in the GTA.
Think twice if: Concerned about workmanship consistency, vehicle driver conduct, or subcontractor accountability should verify references and document all agreements in writing.

Strengths

  • Emergency response speed on flood/water calls
  • Skilled tradeworkers on complex multi-damage projects
  • Full-service capability (water, fire, mold, asbestos)

What reviews say by service

Flood & Water Extraction
Praised for rapid response and effective drying on large condo flood; one reviewer complained of slow timeline and poor equipment management that tripled utility costs.
Water Damage Restoration Service
Four- and five-star reviews highlight skilled, thorough restoration with detail focus; one-star complaint cited incomplete cleanup and poor-quality finishing work.
Fire & Smoke Damage Restoration
One reviewer commended rapid multi-damage response (fire/water/asbestos); another complained of slow timeline and shoddy workmanship on trio of damaged townhouses.
Mold Remediation
One five-star commercial review noted thorough mold-prevention approach during water damage repair; limited direct evidence otherwise.

How it compares

  • Rated 3.7 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 30
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
1
3
1
2
1
1
22

Contact

Address
690 Garyray Dr, North York, ON M9L 1R3
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water Damage RestorationFire Damage RestorationMould RemovalMould RemediationAsbestos RemovalGeneral ContractingEmergency Power Board Up ServiceTemporary Fencing Service

Credentials claimed:Licensed, Certified, Insured

Operating:23 years

As published by the business on its own website; not independently verified.

Enquire about IBX Services

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to IBX Services. We only share your details with providers relevant to your request.

Common questions

How quickly does IBX respond to flood emergencies?
The team-star reviewers report the team 'immediately went to work' on condo flooding and acted 'so quickly' with fans to dry walls during a July flood. One reviewer noted restoration completed in 4 days.
Do they serve outside North York?
Yes. Their website lists service areas across the Greater Toronto Area, including Toronto, Aurora, Ajax, Brampton, Burlington, Caledon, and Etobicoke.
What should I watch for before hiring?
Document everything in writing and take photos of all work. One reviewer noted disputes over poor workmanship (uneven drywall, cheap fixtures) and a utility-cost reimbursement dispute that took months to resolve. Another raised concerns about subcontractor payment delays.

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Most customers report rapid response, professional crews, and strong communication during water and fire damage work. Recent high-star reviews praise specific coordinators and thorough restoration, though one customer experienced a $10k invoice overage and incomplete work after a fire, suggesting billing disputes and scope issues warrant caution.

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Last updated 2026-08-12