Restoration Mate's team arrives quickly for emergencies and delivers hands-on work that reviewers consistently describe as professional and thorough. They handle water extraction, structural drying, and fire damage with dedicated crew attention, coordinate well with insurance, and leave sites clean and fully dried.
One complaint about a driver's aggressive tailgating during an ice storm aside, feedback centers on speed of arrival, attention to detail during restoration, and willingness to leave drying equipment behind to ensure the job is complete.
As listed on Google.
Operating:15+ years of experience
As published by the business on its own website; not independently verified.
The team-star reviewers praise IBX's emergency response speed and skilled crew on water and flood jobs, highlighting attention to detail and clean work. One-star feedback centres on poor workmanship (uneven drywall, cheaply finished details), reckless driver conduct in company vehicles, and payment disputes with subcontractors that delayed resolution for months.
The single available review is a five-star rating. Limited detail is available to assess specific strengths or service quality beyond this positive score.
Most customers report rapid response, professional crews, and strong communication during water and fire damage work. Recent high-star reviews praise specific coordinators and thorough restoration, though one customer experienced a $10k invoice overage and incomplete work after a fire, suggesting billing disputes and scope issues warrant caution.
Last updated 2026-08-12