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Imperial Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 43 Google reviews · How we rank ›

3.9(43) 65 composite score See reviews on Google ✓ Google-verified
Mold RemediationFlood & Water Extraction24/7 Emergency ResponseFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration Service
Imperial Restoration
Services
Mold Remediation, Flood & Water Extraction, 24/7 Emergency Response
Reviews
43

What recent reviews say

Strong work on water and mold jobs when the crew shows up, with reviewers praising professionalism and speed. Recent safety breaches and communication breakdowns have created serious red flags: one crew left a contaminated structural hole open in a child's bedroom overnight, and another left a project unfinished without proper notice.

Praised for
  • Professional and courteous crew (especially Leo)
  • Fast response and same-day service
  • Effective mold remediation and no regrowth
  • Water damage work done right
Watch-outs
  • Dangerous site safety violations and no containment
  • Abruptly abandoned work mid-job
  • Poor communication and false statements
  • Reckless driver behavior on highway
fast-responseprofessional-crewthorough-dryingunprofessionalincomplete-workpoor-communication
Best for: Homeowners seeking fast water damage or mold fixes with a single named technician delivering reliable work.
Think twice if: Site safety and crew discipline appear inconsistent. Recent complaints include dangerous dust containment lapses and job abandonment; contact prior client references if structural or multi-unit work is planned.

Strengths

  • Same-day water damage response
  • Mold remediation with no regrowth reported
  • Named technician (the team) consistently praised for professionalism

What reviews say by service

Water Damage Restoration Service
Same-day response praised; effective fixes reported three years ago and recently
Mold Remediation
Multiple reviewers confirm mold gone months to years after work; no regrowth reported
Fire & Smoke Damage Restoration
No reviews specifically mention fire damage work
24/7 Emergency Response
Same-day response to water damage noted; but crew professionalism and safety protocols inconsistent

How it compares

  • Rated 3.9 against a 4.69 average across the 266 mold remediation businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 45
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
1
3
0
2
0
1
12

Contact

Address
423 Sutherland Dr, East York, ON M4G 2L1
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water damage restorationFire damage restorationMold restorationRefurbishment and renovation servicesBuilding envelope restorationParking garage and structural restorationExterior property servicesWindow and glass replacement

Credentials claimed:Licensed and insured

As published by the business on its own website; not independently verified.

Enquire about Imperial Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to Imperial Restoration. We only share your details with providers relevant to your request.

Common questions

Can you respond the same day?
Yes. A reviewer reported calling about water damage and the crew arriving the same day.
Do you carry licensing and insurance?
Their website states they are licensed and insured.
What areas do you serve?
Their website lists Toronto, the GTA, Scarborough, North York, Mississauga, Brampton, and Markham.

Similar water damage restoration services nearby

FA
84

Flood Assist - Basement Flooding - Water Damage

5.0(50)✓ Google-verified

Every project starts with a careful assessment and moves quickly to water removal, drying, and restoration. Reviewers consistently note that the crew arrives on time, explains each step clearly, finds moisture in hidden areas, and leaves basements noticeably drier and safer than before. The business handles full-scope jobs including basement flooding, sewer backup cleanup, drywall replacement, and mold remediation across Scarborough and the GTA. Staff document their work thoroughly, remain courteous throughout, and ensure no corner gets skipped.

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PuroClean Property Restoration Toronto
51 low data

PuroClean Property Restoration Toronto

5.0(3)✓ Google-verified

Both five-star reviewers praised the team's professionalism and quick support. Limited evidence: only two reviews available, both older than six years.

Flood & Water Extraction24/7 Emergency ResponseFire & Smoke Damage Restoration
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Toronto Restoration
69 low data

Toronto Restoration

5.0(5)

All five reviewers praised rapid dispatch to emergencies and thorough work. Two specifically mentioned mold inspection caught via thermal imaging; another noted insurance claims handled entirely by the team. One business owner reported water extraction and drying completed in two hours after a basement flood.

Mold RemediationFlood & Water Extraction24/7 Emergency Response
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Last updated 2026-08-12