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Renotown

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 32 Google reviews · How we rank ›

4.9(32) 84 composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationWater Damage Restoration ServiceInsurance Claims Assistance
Renotown
Location
Parkview West, Hamilton
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Water Damage Restoration Service
Reviews
32
Ranking
#112 in Flood & Water Extraction
Best for
homeowners with insurance claims needing end-to-end mitigation and rebuild support

Business data from Google Business Profile, checked 2026-08-12.

What do customers say?

Renotown delivers on water and fire damage claims with speed and care. Hamzah, Edi, Farooq, and Sohaib lead projects that restore homes to "like new" condition, typically in weeks. Staff answer calls, explain decisions without pressure, and coordinate complex rebuilds-from basement floods to total fire demolition and reconstruction-on budget and on time.

Reviewers mention small tasks beyond contract scope, respectful treatment of neighbors during work, and a rare honesty about design trade-offs. The team names subtrades carefully (asbestos removal, flooring specialists) and visits work sites to oversee quality. Insurance companies assign them directly, which speaks to their reliability in claim management.

Praised for
  • fast response times
  • knowledgeable project managers
  • transparent communication
  • professional crew
  • thorough work from start to finish
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctual
Best for: homeowners with insurance claims needing end-to-end mitigation and rebuild support

What stands out?

  • Insurance company direct assignment (trust signal)
  • Project managers available for every call
  • Rebuilds completed in weeks, not months
  • Coordinates complex subtrades without markup friction

Worth knowing

  • Project managers Hamzah (also called Hamza), Edi (also Edi Linadi), Farooq Ahmed, and Sohaib Rahman named across 14+ reviews
  • Crew members Edward, Andy, Dorian, Anton mentioned by name and praised
  • Typical timeline: basement flooded to 'like new' in under 2 weeks
  • Handles fire demolition and full structural rebuild (120-year-old house example, rebuilt inside from top to bottom)
  • Project managers attend work sites to oversee quality and coordinate with homeowners and neighbours

How it compares

  • Rated 4.9 against a 4.66 average across the 501 flood & water extraction businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 86
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
0
3
0
2
0
1
1

Contact

Address
495 Woodward Ave Unit 8, Hamilton, ON L8H 6N6

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

Enquire about Renotown

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to Renotown. We only share your details with providers relevant to your request.

Frequently asked questions

How long does a flooded basement take to restore?
One reviewer's basement was returned to 'like new' condition in less than 2 weeks.
Are project managers available to answer questions?
Yes. Reviewers describe project managers as always available by phone or text, answering 'neverending' questions.
Do you handle insurance claims directly?
Yes. Project managers guide clients through the entire claim process. Insurance companies assign Renotown directly to projects.

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Last updated 2026-08-12