Early morning calls get answered by management; crews arrive within 20 minutes to an hour for basement floods, and water extraction is followed by full documentation for insurers. Reviewers note the team walks them through every step and keeps them updated as work progresses from drying to floor replacement and painting, with final results that look professionally finished.
The business handles the whole chain: water removal, structural drying, mould remediation, and reconstruction (flooring, baseboards, repainting). Pricing is described as fair and reasonable for the scope of work, though some pay a $250 assessment fee. Crews show respect for the home and its contents, and the owner or manager often comes out personally for complex jobs.
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As published by the business on its own website; not independently verified.
Staff earn consistent praise for professionalism and attention to detail during jobs. Reviewers note reasonable pricing and solid results, with several citing recommendations from friends or family as their reason for booking.
Reviewers across water damage, mold, and fire calls report arrival within 40 minutes to an hour, with crews that work efficiently and update them throughout. One recent complaint alleges flooding caused by the company itself with no follow-up. Staff handle basement floods, attic mold, kitchen water damage from appliances, and fire aftermath. The owner personally checks in on jobs. Drying equipment stays on-site for full remediation.
Most customers praise the team for rapid response, transparent updates from start to finish, and skilled handling of water and wind damage. Staff coordinate directly with insurance, reducing stress during recovery. However, three reviewers reported steep demolition bills that depleted their insurance settlements, leaving little for repairs, and cited concerns about scope creep, unfulfilled promises, and pressure to pay for emergency charges.
Last updated 2026-08-12