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RestorePro Ottawa

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 42 Google reviews · How we rank ›

4.8(42) 78 low data composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationSewage & Biohazard CleanupStructural Drying & DehumidificationMold RemediationWater Damage Restoration ServiceInsurance Claims Assistance24/7 Emergency Response
RestorePro Ottawa
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup
Reviews
42

What recent reviews say

Fast response to water emergencies with skilled finishing work that blends seamlessly with existing interiors. One reviewer reported a billing surprise years later and a missed appointment, but the majority describe excellent professionalism and fair pricing throughout lengthy reconstruction projects.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick emergency response
  • professional and compassionate work
  • fair pricing
  • strong insurance coordination
  • thorough follow-up
Watch-outs
  • surprise billing after years
  • missed appointments and poor communication
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingsaved-propertypunctual
Best for: homeowners facing basement floods or burst pipes who need insurance coordination and finishing work that restores rooms to original condition
Think twice if: ask in writing about final billing before work starts if the project will span months or years

Strengths

  • answers emergency calls immediately
  • skilled finish work (drywall, paint, molding matching)
  • manages insurance communication on your behalf
  • compassionate service during crises

What reviews say by service

Flood & Water Extraction
Reviewers consistently praise fast response to flooded basements and kitchens, immediate fan deployment, and follow-up mold checks.
Water Damage Restoration Service
Strong praise for skilled finishing: drywall, paint, and molding work that matches original surfaces so damage is undetectable.
Insurance Claims Assistance
Multiple reviewers report the team coordinated with insurance companies and handled communication on their behalf during claims.
Mold Remediation
One reviewer praised quick response to basement mold; general manager also offered honest advice recommending cheaper alternatives when appropriate.
Sewage & Biohazard Cleanup
Website lists the service; no review text directly speaks to it.
Fire & Smoke Damage Restoration
Website lists the service; no review text directly speaks to it.

How it compares

  • Rated 4.8 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 83
Review volume 71
Review recency 96
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
1
3
0
2
0
1
2

Contact

Address
800 Industrial Ave Unit 12, Ottawa, ON K1G 4B8
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water Damage RestorationMould RemediationContents RestorationResidential ReconstructionLeaking and Burst PipesSump Pump FailureFlood Damage Clean-UpSewage Backup

As published by the business on its own website; not independently verified.

Enquire about RestorePro Ottawa

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to RestorePro Ottawa. We only share your details with providers relevant to your request.

Common questions

How quickly can RestorePro respond to a flooded basement at night or on weekends?
Multiple reviewers report they answered the phone immediately and arrived within hours to deploy fans, suggesting 24/7 availability. Business hours are listed as 7 days per week.
Do they work with insurance companies?
Yes. Reviewers consistently report the team coordinating repairs on their behalf and handling communication with insurers during the claims process.
What happens after the initial drying and cleanup?
The team typically inspects again a few days later to check for mold risk and handles finishing work including drywall replacement, insulation, painting, and molding to match original conditions.

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Same-day water emergencies, honest assessments, and skilled restoration define MICO's reputation. Reviewers consistently praise quick arrival, transparent quotes that hold, and crews who communicate clearly while handling everything from initial water extraction to final finishes, leaving homes functional and aesthetically restored.

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Staff respond quickly to storm and water emergencies, guide homeowners through insurance claims, and deliver finished work that meets or exceeds expectations. One older complaint cited code violations, but 27 of 30 recent reviews praise the team's professionalism, communication, and quality across water damage, fire restoration, and structural repairs.

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Last updated 2026-08-12