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ServiceMaster Restore of Toronto West

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 48 Google reviews · How we rank ›

4.4(48) 74 low data composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationInsurance Claims AssistanceSewage & Biohazard CleanupWater Damage Restoration Service
ServiceMaster Restore of Toronto West
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Insurance Claims Assistance
Reviews
48

What recent reviews say

Reviewers report strong emergency response and professional service during water, fire, and sewage damage events. Staff names the team, the team, the team, and the team received specific praise for communication and care. However, a minority experienced staff rudeness and poor follow-up, with one person questioning work quality and insurance practices.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast emergency response
  • professional and courteous staff
  • excellent communication
  • respectful of property
  • insurance coordination
Watch-outs
  • rude individual staff members
  • poor follow-up and no contact
  • quality concerns and insurance disputes
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffsaved-property
Best for: homeowners facing water, fire, or sewage damage who need fast insurance-supported restoration
Think twice if: you have heard complaints about follow-up delays or are concerned about staff consistency

Strengths

  • rapid emergency call-out
  • insurance adjuster coordination
  • multi-trade capability (restoration plus reconstruction)

What reviews say by service

Flood & Water Extraction
Reviewers praised fast response and thorough drying in basement and sewage flooding incidents
Fire & Smoke Damage Restoration
Handled smoke damage assessment and coordinated residential relocation and dry-cleaning after home fire
Sewage & Biohazard Cleanup
Removed sewage-contaminated flooring and drywall, deployed multiple dryers for comprehensive cleanup
Insurance Claims Assistance
Worked closely with adjusters on-site; one reviewer questioned quality and claimed insurance fraud attempt
Water Damage Restoration Service
Multiple reviews cited rapid response and professional handling of pipe bursts and flooding

How it compares

  • Rated 4.4 against a 4.66 average across the 501 flood & water extraction businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 66
Review volume 73
Review recency 97
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
2
3
0
2
0
1
7

Contact

Address
1327 Martin Grove Rd, Etobicoke, ON M9W 4X5

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water damage restorationFire damage restorationMould removalOdour controlTrauma-site cleanupReconstruction and repairsHoarding cleanupMould abatement and remediation

Credentials claimed:Licensed by ServiceMaster of Canada, Fully licensed and insured

Operating:over 50 years experience

As published by the business on its own website; not independently verified.

Enquire about ServiceMaster Restore of Toronto West

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to ServiceMaster Restore of Toronto West. We only share your details with providers relevant to your request.

Common questions

Do you respond to emergency calls outside business hours?
The business publishes hours for all 7 days, but reviews consistently mention rapid same-day or next-day response to emergency calls, suggesting 24/7 availability.
Can you help with my insurance claim?
Yes. Reviews note staff work on-site with insurance adjusters and handle claim coordination as part of their service.

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When a pipe bursts or fire strikes, getting to the site fast matters most. Reviewers consistently report crews showing up within 30 minutes, walking them through what comes next, and staying on schedule from start to finish. What sets them apart is how the team handles the aftermath: they photograph everything for insurance, keep your belongings organized and safe, coordinate plumbing and electrical work on the same job, and leave no mess behind. One reviewer called it "as if they weren't even here." Staff names come up repeatedly across years of reviews, suggesting low turnover and deep knowledge of the work.

24/7 Emergency ResponseInsurance Claims AssistanceFlood & Water Extraction

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Last updated 2026-08-12