Fire & Smoke Damage Restoration in Ontario

All Clear delivers reliable disinfecting and smoke odor removal across Ontario, with reviewers consistently citing fast response times, professional knowledge, and effective treatment. Work includes mold assessment, fire damage odor elimination, and hospital-grade disinfection that leaves spaces ready to use immediately.

Most reviewers describe exceptional results on cherished books, bibles, and documents, with praise for careful explanations and timely delivery. One significant 2021 complaint documents damage to a rare needlework book during repair, including worsened spine creasing, loose pages, and binding wear, with the reviewer noting the team became defensive when the issues were raised, though a partial refund was eventually offered.

Most reviewers praise punctual, thorough flood and water restoration work, often singling out attentive project managers who kept them informed and involved. Two separate complaints detail reckless driving by staff vehicles on public roads.

All five recent reviews describe fast arrival, thorough restoration, and hands-on help with insurance claims. Reviewers consistently praise the team for making a stressful process manageable through clear communication and end-to-end service, whether after flooding or fire.

Most who call get swift, courteous service and damage resolved completely, but one recent caller reported dismissive phone handling and no follow-up. The team walks people through complex jobs like basement mold removal and fire recovery step-by-step.

All nine reviews rate this business five stars. Reviewers consistently praise rapid response times (arrival within an hour of contact), detailed photo documentation for insurance claims, and hands-on support through the restoration process. Staff communicate clearly, handle sewage and flood cleanup thoroughly, and work closely with insurance adjusters.

Most jobs run smoothly from start to finish, with staff responsive to changes and questions. Project managers keep timelines tight and explain each step clearly, and trades arrive punctual and courteous. Water and fire damage jobs benefit from Belfor's coordination with insurers and careful packing: items moved offsite are returned exactly as they were. Sewer backups and roof leaks also handled competently. One reviewer reported being charged $250 for a quote then dropped without contact.

Five-star dominance across water, fire, and mould damage jobs. Reviewers consistently praise the lead project manager for fast assessment, clear explanations, and coordinating crews that work efficiently and respectfully in homes. Insurance claims paperwork handled smoothly; jobs completed ahead of schedule.

Most customers report rapid initial response and skilled technicians who communicate clearly and work with insurers smoothly. Several praise completion on schedule and professional results. However, one detailed complaint notes months-long delays between phases, unannounced visits, and subcontractors who caused additional damage and lack of professionalism, though the Paul Davis core team was described as solid.

All six reviews are five-star. Limited detail in public reviews, but two entries praise responsive service, professionalism, and skilled electricians across old and new homes.

Reviewers across water damage, mold, and fire calls report arrival within 40 minutes to an hour, with crews that work efficiently and update them throughout. One recent complaint alleges flooding caused by the company itself with no follow-up. Staff handle basement floods, attic mold, kitchen water damage from appliances, and fire aftermath. The owner personally checks in on jobs. Drying equipment stays on-site for full remediation.

All four reviewers praised Prime Response for rapid, professional emergency response to water and sewage damage. Staff worked efficiently, communicated clearly, and charged transparent prices with no hidden costs.

All five Google reviews award top marks. Work centers on textile cleaning, smoke and water removal, with staff keeping customers informed throughout jobs.

Reviewers consistently praise rapid emergency response, with crews arriving within hours of calls. Staff like Brett, Miguel, Alondra, and Angel earned repeated mentions for professionalism, knowledge, and courtesy. Insurance coordination stands out as a key strength; one reviewer's home sale stayed on track because the team moved quickly on quotes and communication. Work quality and efficiency dominate feedback, though two reviews flag slow planning communication and extended timelines when multiple subcontractors were involved. One complaint noted a vehicle incident. The team serves residential and commercial clients across Kitchener, Waterloo, and beyond, handling water, fire, mould, and storm damage. Multilingual service (Spanish confirmed) and weekend availability support broad access.

Most customers praise fast response, transparent estimates, and high-quality work, particularly for water damage, fire restoration, and asbestos removal. However, two significant 1-star reviews document mold remediation failures: one project dragged 7 weeks and cost over $40,000 before mold reappeared within a year, and another describes poor diagnosis leading to $3,000 in unnecessary repairs. These outlier complaints suggest inconsistency in diagnosis and long-term problem-solving, especially on complex mold jobs.

All six reviewers rate ONT five stars. Fast dispatch, professional cleanup, and hands-on insurance support distinguish the experience. Staff guide clients through claims end-to-end, and pricing is stated upfront rather than after assessment.

Flood Tech responds to emergencies quickly, often the same day or night, and diagnoses problems carefully before recommending solutions. Most customers praise the team's honesty and follow-up contact, though one early reviewer felt pushed toward an expensive waterproofing package before the basement was inspected.

Five of seven reviewers praise rapid response and same-day resolution for water damage and emergency mitigation. Staff explain procedures clearly, maintain transparent quotes, and help navigate insurance claims. One review cited slowness; the rest emphasize professionalism, clean workmanship, and minimal disruption to homes. Quality and customer satisfaction appear consistent across flood extraction, water damage, and construction restoration jobs. Their website claims IICRC-trained technicians and service across the GTA, Peel, Durham, and Halton regions. Most feedback centers on residential water damage and restoration work. No major gaps in service delivery reported across the review set.

All four reviewers gave five stars after emergency calls: water damage, fire restoration, and mold cleanup. Staff arrived within hours, explained each step, and completed work fast enough for commercial reopenings. No complaints recorded.

All five reviews praise quick response and professional handling of basement floods and water damage. Staff dried homes rapidly and managed restoration without hassle.

Most jobs completed to high standard with staff who arrive promptly and work around children and pets without mess. Four reviews mention concerns about communication delays and one instance of a no-show years ago, but recent jobs show consistent speed and care.

All eight reviewers rated High Caliber Restoration five stars, citing prompt emergency response, thorough workmanship, and a team that listens carefully and keeps customers informed at every stage. Water damage and storm restoration jobs feature most prominently, with customers noting the crew left homes spotless and handled stressful situations with professionalism and genuine care.

Most reviewers report smooth, well-coordinated restoration work with staff praised by name for professionalism and follow-through. However, two detailed one-star reviews describe delayed emergency response, billing practices that charge for services not rendered, and communication breakdowns after payment, raising questions about consistency and accountability. The business excels at handling multi-trade projects like basement repairs and post-flood restoration, often coordinated by named team members. Watch times, pricing verification, and clear upfront communication appear critical factors in outcomes.

Most reviewers praise quick dispatch and competitive pricing after water and flood incidents. Work quality and professional conduct are consistent strengths.

The company delivers fast water extraction and responsive service that satisfies most clients; however, inconsistency in workmanship quality and documented staff conduct issues create a sharp divide. With a 4.2 average across 19 reviews, eight of nine five-star accounts praise quick mobilisation and professionalism, while four one-star reviews cite sloppy work, material failures, and serious interpersonal conduct concerns. Evidence is limited.

Most customers report rapid response, professional crews, and strong communication during water and fire damage work. Recent high-star reviews praise specific coordinators and thorough restoration, though one customer experienced a $10k invoice overage and incomplete work after a fire, suggesting billing disputes and scope issues warrant caution.

One reviewer praised NorthTrust for professionalism, responsiveness, and thorough work with minimal disruption. Evidence remains limited to a single account.

Fast response and technical knowledge shine in early assessments, with several reviewers praising how staff explained damage and eased stress. However, the record shows stark inconsistency: some projects stall for months, repairs remain unfinished years later, and emergency calls go unanswered when crews fail to show. The gap between five-star first impressions and one-star aftermath work is the defining pattern.

Contech Pros handles packing, moving, and unpacking with strong personal oversight. Crews work hard, document carefully, and follow up on gaps; fatigue near day's end occasionally causes small items to slip.

All 25 Google reviews are five-star. Customers consistently praise fast arrival (same-day or within an hour), direct communication, and professionalism. The team handles water leaks, basement floods, sewage blockages, and fire damage. Insurance navigation and minimal mess during work stand out as particular strengths.

Strong technical performance on water, fire, and flood damage mitigation, with crews praised for professionalism and attention to detail. However, serious concerns arise from multiple reports of aggressive driving by marked company vehicles and at least one complaint of sloppy workmanship, long delays, and unfinished repairs after years of waiting.

Most work is handled well and stays on budget, though one old complaint raises a red flag about severe delays and contractor payment issues. Mold remediation and flood work specifically praised for containment and swift response.

Most customers report fast response and professional crews who communicate clearly and deliver quality work. A significant minority, however, describe abandoned jobs with no follow-up contact after initial inspection or crew work, and at least one reports a technician's mischaracterization of damage may have resulted in a denied insurance claim.

Most positive reviews highlight rapid, organized restoration work and staff who communicate clearly and take pride in finishing touches. Reviewers mention specific team members coordinating complex projects (basement floods, fire recovery, ice dam repairs) and site cleanup that leaves basements "neat and clean." However, a consistent negative thread describes incomplete work: equipment left in basements for weeks, drywall dust and debris not cleared, damaged trim and doors, and unanswered calls when problems arise. A handful of five-star reviews praise professionalism and care; an equal number of one-star reviews cite messy exits and unresolved damage.

Staff respond quickly to storm and water emergencies, guide homeowners through insurance claims, and deliver finished work that meets or exceeds expectations. One older complaint cited code violations, but 27 of 30 recent reviews praise the team's professionalism, communication, and quality across water damage, fire restoration, and structural repairs.

Three recent reviews praise EMRG's speed and professional handling of fire and water damage incidents, with staff responding within hours and guiding clients through mitigation without stress. An older billing complaint from four years ago describes ongoing charges to a deceased member's account despite notice, raising concerns about administrative practices.

Most customers praise rapid emergency response, skilled project management, and thorough restoration work, especially when handled by experienced leads. However, a small number report serious follow-up lapses and unresponsive communication from certain project managers, leaving damage unresolved for months.

All 15 reviews rate the company five stars. Customers consistently praise the team for professionalism, quick response, detailed explanations of work, and honest advice that sometimes saves them money. Staff handle everything from minor kitchen sink mould to full attic remediation and specialized services like dry ice blasting for commercial coolers. The business names staff members in several reviews and operates across the Greater Toronto Area, serving both residential and commercial clients since at least 2012. Multiple reviewers note they received detailed reports after work and felt confident in the company's knowledge of mould causes and prevention.

Across 18 reviews spanning a decade, the business earns consistent praise for rapid response, professionalism, and leaving properties spotless. Long projects like insurance claims are handled with clear communication; emergency calls are answered the same day or faster. One reviewer noted an 11-month claim managed with steady updates.

When crews arrive, most report courteous, efficient work and thorough damage assessment. But many struggle with project managers who don't return calls, scheduling windows that shift without notice, and unfinished repairs that drag on for months. The gap between on-site quality and back-office follow-through is the pattern that divides reviews.

Strong emergency response and project coordination have won over many customers, particularly those facing major floods and fires. Giuseppe, Josh, and other named project managers earned consistent praise for responsiveness and attention. However, pricing complaints surface repeatedly-reviewers report 50% markups and hidden fees that feel opportunistic during crisis situations. Service quality varies sharply by crew: some deliver immaculate work and keep properties clean; others leave jobs only partially finished or conduct themselves unprofessionally on-site. The 3.8-star rating reflects this split, with nearly two-thirds five-star reviews offset by a substantial block of one-star accounts.

Renolux Restore Group wins strong marks for rapid emergency dispatch and smoothly coordinated large projects; some reviewers report lower insurance repair quotes than competitors. A significant cluster of complaints centers on billing practices: unexpected charges, scope disputes, and friction when customers question fees.

Most recent reviews from the 2024 Ottawa Canada Day flooding praise Belfor for swift emergency response, courteous crews, and thorough cleanup. Older reviews reveal persistent complaints about management disorganization, slow follow-up, and delays that stretched months or years on projects, though frontline workers consistently performed well.

Customers praise the cleaning team for professional, attentive work and communication during water damage jobs. However, multiple drivers report dangerous and aggressive driving by staff in company vehicles, including excessive speeding and risky lane changes. The business handles water damage, flood recovery, and fire cleanup. On-site staff like Jocelyn and others have earned five-star reviews for managing large jobs efficiently and staying in touch with customers. Driving conduct remains a serious and recurring concern.

All 11 reviews rate Select Restoration at five stars. Reviewers consistently praise rapid response, especially for weekend and after-hours calls, and note staff handled everything from initial assessment through insurance coordination and finishing work. Work was thorough: one reviewer described a technician identifying a water leak source and completing repairs promptly, another reported commercial roof damage resolved with daily photo progress reports.

Five-star reviewers praise IBX's emergency response speed and skilled crew on water and flood jobs, highlighting attention to detail and clean work. One-star feedback centres on poor workmanship (uneven drywall, cheaply finished details), reckless driver conduct in company vehicles, and payment disputes with subcontractors that delayed resolution for months.

Over five years of consistent use by one reviewer and quick emergency response across all accounts point to reliable, efficient service in the Mississauga area. Team meets diverse requests, completes jobs on schedule, and maintains professional conduct throughout.

Most reviews praise responsive project managers and professional on-site crews who arrive quickly and keep customers informed. However, a significant number of one-star reviews detail serious problems with hired sub-contractors, incomplete repairs, and unresolved complaints that insurance had to escalate. The company's reputation is split between strong emergency response and project coordination versus inconsistent follow-through and accountability for damage caused during restoration.

All 17 reviews are five-star. Reviewers consistently praise rapid response during emergencies, especially the July 2024 GTA flooding, with crews arriving within hours. The team is noted for careful work, keeping properties clean, clear communication, and guiding clients through insurance claims.

Four of five recent reviewers praise Moderno for arriving within 30 minutes during water emergencies, explaining work clearly, and finishing jobs neatly the same day. One dissatisfied reviewer cited only a parking complaint.

Five-star reviews highlight fast response times, clean job sites, and capable crews who handle water damage and fire restoration with respect and care. Two one-star reviews describe extended timelines, poor finishing work, unfinished repairs, and inadequate materials handling on sewage backup jobs, leaving customers frustrated despite insurance payments. Most recent projects show consistent professionalism: teams bring protective covers, deploy equipment promptly, coordinate subcontractors quickly, and maintain open communication. However, isolated cases reveal inconsistency in workmanship quality, particularly in post-damage finishing and material accountability.

Fast crews show up and deliver solid technical work, with five-star jobs marked by professional handling and respect for the property. But office communication stumbles badly: estimates balloon into invoices three times higher, travel time and equipment fees catch customers off-guard, and scope disputes leave people feeling misled.

Seven reviews consistently praise skilled drywall and painting work delivered on schedule and below quoted prices. The team arrives punctually, cleans daily, and treats homes carefully; longer wait times reflect demand.

Customers praise rapid emergency response and professional demo work, especially from the team. Multiple reviews cite failed mold remediation air quality tests and difficulty getting promised rework completed; two customers hired competing firms to finish jobs and paid less, raising concerns about thoroughness and cost.

When engaged and on-site, the team delivers skilled restoration work and treats properties with respect. However, several reviewers report the company withdrew mid-project or went silent for weeks after approval, leaving them to chase the insurance company or contractors for updates.

Reviewers consistently praise fast response times, even for middle-of-night calls, and polite, efficient work that minimized water damage. Staff help with insurance claims and arrive equipped to extract water quickly.

One reviewer praised MapleTrust's handling of mold work, noting the team's professionalism, clear explanations, and focus on containment and safety. Evidence is limited to a single five-star review.

Bachly delivers swift, well-coordinated restoration after water and fire damage. Named project managers keep owners informed throughout the process, and the team addresses claims with a focus on restoring homes beyond their original condition. One complaint flagged environmental cleanup practices; another cited poor staff conduct years ago, but these are isolated against a long track record of five-star restorations.

Five-star reviews praise First General for rapid response, professional crews, and clear explanations that ease stress during water and fire damage claims. One-star complaints centre on extended project timelines, scheduling failures, office staff rudeness, and disputes over damage extent and billing.

All five reviewers rated the business five stars. They consistently praise fast response times to emergencies, thorough cleanup that prevented further damage, and professional staff who communicated progress clearly. The team handled water and fire damage jobs smoothly from initial assessment through repairs and reconstruction.

Staff respond quickly to floods and water damage, handle extraction and drying, and keep homeowners updated throughout. Multiple reviewers praise the quality of restoration work and the personal care shown by the owner and team, particularly when handling complex jobs like mold removal or asbestos cleanup.

A handful of reviewers praise the team's friendliness, but serious concerns emerge around equipment restoration: two one-star reviews detail unmet promises on fire-damaged equipment repair, with machines failing to function after service and bills charged regardless of outcome.

One customer praised the team's quick arrival and hands-on project management, noting the restored flooring and doors exceeded their expectations.

Five-star reviews highlight professional teams who respond quickly to emergencies and deliver solid restoration work, particularly praised for fire cleanup and drying. However, one-star complaints dominate recent reviews: unreturned calls, repairs failing within weeks to months, floors separating, supervisors marked as rude, and repeated reports of reckless company vehicle drivers on local highways.

When On Side shows up and stays on task, customers report smooth water damage response and genuine care for their homes; one basement flood was completed with all three stages done quickly and professionally. Yet the pattern across one-star reviews is stark: jobs stretch into months, work gets redone multiple times, invoices arrive unexpectedly after insurance claims are supposedly settled, and project managers go silent. The split between five-star and one-star ratings (59% to 37%) suggests the business excels under certain conditions but struggles badly under others, leaving some customers feeling deliberately overcharged and abandoned mid-project.

Both reviewers report fast response times and courteous handling during water or fire emergencies. Evidence is limited to two five-star reviews offering brief positive notes on service quality and staff demeanor.

Both five-star reviews praise fast response times, fair pricing compared to competitors, and professional service. Evidence is limited to two reviews separated by seven years, with minimal detail on water damage or emergency services.

All 11 reviews are five-star. Reviewers consistently praise staff for arriving promptly, diagnosing problems accurately on the first visit, and handling stressful situations with courtesy and reassurance. Named technicians worked on mould removal, basement leaks, and odour issues with clear follow-through.

Heavy complaints about delays, communication failure, and staff professionalism dominate recent feedback; a few older reviews praise speed and politeness, but the weight of evidence points to systemic issues with scheduling, customer contact, and job completion. Multiple reviewers report months of waiting, broken promises on follow-ups, and lost or damaged items, with one customer citing nearly $10,000 in losses.

All four reviews are five stars. Reviewers praise fast arrival, thorough water extraction, and polite staff who explain each step. Insurance billing direct to company noted as helpful during stressful situations.

All 11 reviews are five-star. Across basement floods, mold removal, and drywall repair, the team responds quickly and addresses problems thoroughly, including root causes like poor installation or ventilation. Customers consistently praise the knowledge, professionalism, and convenience of having multiple services completed by one contractor.

Absolute's work quality divides reviewers sharply. When staff engage directly on restoration jobs-flood response, mould remediation, water damage-they often earn praise for attentiveness and organization; technicians like Besi receive specific credit for careful, detailed work and communication. Yet this praise is overwhelmed by sustained complaints about reckless driving by company vehicle operators, a problem multiple reviewers say has persisted for nine years. Critical concerns emerge around restoration outcomes too. One condo project receiving $30,000 in insurance funding resulted in separating vinyl flooring and incomplete drywall repair; the project manager dismissed concerns and stopped responding after the third failed attempt. The split rating (53% five-star, 41% one/two-star) and volume of safety-focused criticism suggest internal consistency issues and possible culture misalignment between field crews.

Twelve five-star reviews praise the team's professionalism, mold removal work, and swift emergency response across Hamilton and nearby regions. One scathing review documents a flood renovation that left gaps in flooring, damaged baseboards, and a basement unusable for over a year, plus alleged threats from the owner. The complaint remains unresolved.

Both five-star reviews highlight responsive, reliable service for commercial and industrial cleaning. Reviewers praise the team's professionalism and willingness to work around tight schedules.

Only one detailed review available. The experience reported was marked by poor communication, missed commitments, and shifting timelines. Reviewer emphasizes getting everything in writing before engaging.

All five reviews are five-star, with customers repeatedly praising fast response times, professional staff, and clear communication about the work and costs. One reviewer noted carpets were restored to like-new, another reported a basement looked brand new after mitigation.

Most five-star reviews praise rapid arrival and solid restoration work, especially for basement floods and water damage, with staff coordinating insurance claims smoothly. Two serious complaints allege deposit disputes with mold misdiagnosis and inadequate job site cleanup, though many reviews highlight respectful, diligent teams.

One five-star review offers limited evidence; the business lists renovations and contracting on its website, though review feedback does not confirm experience with the water damage and restoration services shown in directory categories.

Only one review available, a one-star complaint about driving conduct. Evidence of service quality is too limited to assess.

Work quality is solid when jobs run smoothly, with emergency response and drying praised by satisfied customers. Project management is the weak spot: scheduling delays stretch months, communication drops off, and follow-up is inconsistent. Some customers report incomplete work or careless mistakes that required rework.

Five-star reviewers praise the Contents team as professional, efficient, and communicative during possession recovery and packing. One reviewer named Paul McBlain specifically for reliable timelines and partnership. One-star complaints centre on three patterns: fleet drivers described as aggressive and dangerous on roads (multiple incidents documented with van numbers and license plates), incomplete restoration work (one job unfinished after a year), and belongings returned damaged or missing with only $300 offered against $19,000 in insurance billing. Site cleanup and accountability remain unresolved issues across multiple reviews.

Limited review evidence, but the single available rating is positive. The business operates across Greater Ottawa, offering water damage and contents restoration.

The single available review is a five-star rating. Limited detail is available to assess specific strengths or service quality beyond this positive score.

Review evidence is limited to one five-star rating. The business states it offers water damage restoration, fire and smoke assessment, mold remediation, and biological decontamination across Quebec and Gatineau.

Both five-star reviews from a decade ago praise fast, friendly service and quality workmanship on flood jobs. Limited recent evidence.

One older review praises swift emergency response and smooth insurance coordination; a more recent account reports dissatisfaction with service scope, equipment deployment, and a $11,000 bill that included charges for a bin never supplied. Evidence is limited across both reviews.

At its best, Graham delivers fast estimates and professional crews who keep homeowners informed. At its worst, the company has shown unprofessional behaviour, including a reported racial slur from staff, chronic lateness, and reluctance to prioritize smaller jobs.

Most customers report arriving within an hour and documenting damage for claims, though two older complaints cite communication delays and one disputes over insurance cooperation. Hardwood floor saves and basement flood recovery appear routine for the team.

Recent reviewers report poor communication, unmet promises, and substandard work quality. One long-standing praise for promptness exists, but current complaints center on unresponsiveness, damage to property, and failure to meet health and safety standards.

Both five-star reviewers praised the team's professionalism and quick support. Limited evidence: only two reviews available, both older than six years.

Review evidence is limited: one Google review at 4 stars, but no text provided. Go Pro Restoration's website claims IICRC certification and serves water and fire damage across the GTA.

Two five-star reviews praise attentive project management and emergency response, but four one-star reviews document assessment failures, poor communication with insurers, and staff unprepared for the job. The business claims over 45 years and IICRC certification, yet recent reports describe field inspectors who misunderstood damage and failed to co-ordinate with contractors, leaving families to chase staff for updates.

Staff competence earns praise, but parking conduct at job sites remains a concern. Only three reviews limit confidence in the full picture.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

One reviewer reported poor management conduct and unsafe driver behavior, though evidence is limited to a single review. The company has operated since 1979 and lists multiple service areas across Canada, but the low review volume and split ratings make full assessment difficult.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Limited review evidence available. The business claims 25+ years of experience, IICRC certification, and insurance approval, serving Toronto and the GTA 24/7.

Clockwork Restoration offers fire, smoke, and water damage restoration across the GTA. Review evidence is limited; the business claims IICRC-certified technicians and over 40 years of combined experience.